Leadership roles and managing meetings
Many leaders and facilitators see themselves as being primarily there to
achieve a goal or task.
Task Leadership Roles include
- setting objectives
- giving and seeking information
- evaluating performance
- giving direction to the group
- keeping them on task
- getting a result
However, in order to do this effectively, the leader or facilitator needs to
take on relationship and process leadership roles.
- Making and keeping the group inclusive
- Valuing opinions from everyone
- Building rapport, trust, and respect
- Resolving conflict
- Motivating people
- Setting up democratic decision-making
- Relieving tensions
Very skilled facilitators can do this without specific techniques but
having access to a set of tools makes life much easier for the rest of us.
To boost your presence online:
- Focus on the camera when you are speaking (it looks like you
have eye contact)
- Use a strong voice and sit up straight; but be empathic when you
- Have good lighting and no distracting features behind you
- Turn off the camera if you need:
o To leave the room
o Deal with something else
o Set up something to share on your screen
In a large meeting, have a co-host to manage hands up and the chat.
In person and online
the non-verbal channel
is as important in
The audience will be
assessing your tone of
gestures they can see
and your posture.