Expert Guide to Managing Online Meetings

(Joanna Rotary) #1

Leadership roles and managing meetings


Many leaders and facilitators see themselves as being primarily there to
achieve a goal or task.

Task Leadership Roles include


  • setting objectives

  • giving and seeking information

  • evaluating performance

  • giving direction to the group

  • keeping them on task

  • getting a result


However, in order to do this effectively, the leader or facilitator needs to
take on relationship and process leadership roles.

These include:


  • Making and keeping the group inclusive

  • Valuing opinions from everyone

  • Building rapport, trust, and respect

  • Resolving conflict

  • Motivating people

  • Setting up democratic decision-making

  • Relieving tensions


Very skilled facilitators can do this without specific techniques but
having access to a set of tools makes life much easier for the rest of us.

To boost your presence online:


  • Focus on the camera when you are speaking (it looks like you
    have eye contact)

  • Use a strong voice and sit up straight; but be empathic when you
    need to

  • Have good lighting and no distracting features behind you

  • Turn off the camera if you need:
    o To leave the room
    o Deal with something else
    o Set up something to share on your screen
    In a large meeting, have a co-host to manage hands up and the chat.


In person and online
the non-verbal channel
is as important in
projecting leadership.


The audience will be
assessing your tone of
voice, facial
expressions, the
gestures they can see
and your posture.

Free download pdf