- Why do leaders need to manage group dynamics?
- Groups are essential to human experience
- What are Group Dynamics and how to use them?
- Leadership roles and managing meetings
- The importance of starting well – the leader’s introduction
- Introductory exercises: ‘icebreakers’
- Introductory exercises for business and training
- Pre-tasking – a time saver and introduction
- Objectives, and/or Questions and Challenges
- What you can bring to the meeting?
- Sharing (can be business-like or informal)
- One word
- One question
- Secrets of success
- Opening gift
- Show and tell (for video meetings)
- Uploading /whiteboard icebreakers
- Guess the desk
- Avoid....
- Informal icebreakers
- To set up a personal sharing dynamic in the group
- Online scavenger hunt
- Warm-up/energiser: Looking Around
- Small talk/informal chat
- Techniques for managing people
- Managing senior stakeholders
- People who take more than their share of voice
- People who dominate because they know a lot
- Parking off-topic issues
- 21 Just a minute
- People who are persistently negative, cynical or make jokes
- The quiet /unengaged
- Managing Conflict
- Dealing with early challenges
- Challenges to the leader in a workshop
- Structured rounds to develop group thinking on an issue
- Validate or change the (informal) roles
- Define ‘fat words’ or nominalisations
- How to keep participants engaged
- Promote active listening
- Chunk the program
- Planning online workshops
- Software options for workshops
- What you need to consider when planning an online workshop
- Basic planning process for workshops
- Fit your plan around group process
- Outlining a ‘day plan’
- Three step checklist for workshop planning
- Taking Face to Face (F2F) Training Online
- Avoid Zoom gloom
- An example plan
- How does it work in practice?
- Brainstorming and Creative Problem Solving
- What is CPS (Creative Problem Solving)?
- The 5 Whys – getting to the root cause of a problem
- Fishbone or Ishekawa Diagram
- PEST or PESTLE analysis
- SWOT or SLOT Analysis
- Step by step classic Brainstorming
- de Bono’s Six Hats – creativity and people management
- The Delphi Technique for idea generation and problem solving
- Tools for coming to Decisions
- Plus - Minus - Interesting
- Pass the Buck
- Pain or Gain
- Five ‘L’ Straw Poll
- I Could Live with It
- NUF Test – New, Useful, Feasible (insert own criteria)
- Online Qualitative Research
- Benefits and drawbacks of doing qualitative research online
- Choosing the method and platform
- Setting up online focus groups/depth interviews in video
- Setting up online focus groups in chat
- Using asynchronous online platforms and tools
- Getting the best from an insight community
- Projective and enabling techniques that work well online
- Finishing well: meetings/ training/workshops
- Summarising
- Creating an action plan
- Action Prompts (tailor your own version)
- Learning Contract/Action contract
- Transfer of Learning – Letter to my Boss
- Wish You Were Here (follow up)
- Workshop Closing Ritual: Gifts
- Group Photo and summary of key findings
- One Breath Feedback
- Email Feedback
joanna rotary
(Joanna Rotary)
#1