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POLICEINTERACTIONWITH
MENTALLY ILLINDIVIDUALS
Police calls for service sometimes involve the police
interacting with and responding to people with mental
illness. The dismantling of state mental hospitals, the
changing mentally ill population, the tightening of
requirements for receiving mental health support, and
the offering of limited psychological services are bring-
ing the police into contact with more people with
mental illness. Police-invoked law enforcement, police-
invoked order maintenance, citizen-invoked law enforce-
ment, and citizen-invoked order maintenance are four
types of police interactions with the mentally ill who
violate the law. They involve the police either initiating
or responding to a call for service and either enforcing
the law or maintaining social order.
How the police employ their work-style attitudes
and exercise their discretionary power has an impact
on the outcomes of police interactions with people
with mental illness. Custodial police decisions are
arrest, involuntary emergency evaluation, or involun-
tary commitment. Noncustodial decisions are coun-
seling, release and referral, or voluntary emergency
evaluation. The police are receiving some training in
these alternatives for handling people with mental ill-
ness. In some contacts with the mentally ill, police
agencies that have specially trained mental health
crisis teams deploy them to carry out custodial or non-
custodial options to resolve police calls for service.
Prevalence and Situational Profile
Researchers have estimated that between 5% and 10%
of police-citizen contacts involve people with mental
illness. These numbers reflect an increase since the
1960s deinstitutionalization of state psychiatric hospi-
tals that housed the mentally ill, offered them some
treatment, kept them safe, and protected the public
from the real or perceived danger of coming into con-
tact with them. Overcrowded and poor living condi-
tions, the insensitive treatment of the mentally ill, the
economic expense of housing them, the availability of
psychotropic medications such as chlorpromazine
(Thorazine), the tightening of involuntary commit-
ment procedures, and the creation of community men-
tal health centers were the factors that shaped the
deinstitutionalization movement.
The closing of many state psychiatric facilities
resulted in the displacement of people with mental
illness—from living in locked state warehouses to liv-
ing in open community settings such as group homes,
family residences, halfway houses, nursing homes,
and homeless shelters that offer different levels of
care. Researchers estimate that 1 of every 10 persons
has some form of mental illness and that between 1
and 4 million persons in the United States have a seri-
ous mental illness.
Police contacts with the mentally ill often occur in
the home. Interactions with them also occur in the
streets, at halfway houses, at mental health agencies,
and in public buildings. Police encounters are increas-
ing during the night and weekend hours because
mental health resources are usually unavailable at
such times. Behaviors that the mentally ill frequently
demonstrate during their contacts with the police
include confusion, unusual or bizarre mannerisms,
and aggression. Empirical investigations suggest a
link between mental illness and criminal behavior. For
example, persons who suffer from bipolar disorder or
schizophrenia are more likely to express antisocial
behaviors that society criminalizes. Most mentally ill
offenders are under the influence of alcohol or drugs
when they commit crimes. There is some increased
risk of mentally ill individuals becoming violent.
Because many people with mental illness now lan-
guish in a variety of community settings with too few
mental heath treatment centers available, they routinely
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