Rotman Management – April 2019

(Elliott) #1
rotmanmagazine.ca / 99

Q


&A


Why is it such a great time to be a cognitive scientist right
now?
More than ever, people are talking about how the brain
works, and everyone wants to understand how to change be-
haviour. As a result, the inner workings of the brain are no
longer the purview of those trained in Neuroscience. Terms
that were once considered esoteric, like amygdala and
prefrontal cortex have become as commonplace as inflation
and sustainability. Put simply, cognitive science has become
accessible.
This is a beautiful moment in time where the bridge
between academia and the private sector is stronger than
ever — where we can translate a theoretical understanding
of the nuances of human behaviour into implementable
solutions that influence how our society operates. As a sci-
entist, it doesn’t get any better than that.

PwC has its own Behavioural Science practice. Why is
the firm investing in this, and what is your role?
As a firm, PwC fosters a culture of collaborative ideation
and celebrates collective diversity of thought. It is with this
mindset that the firm was able to see and nurture the natural
alignment between cognitive neuroscience, psychology and
social influence with the traditional consulting toolkit. We
are now systematically incorporating behavioural science
into the way we both understand and solve our clients’
most important problems.
I joined the firm with a mandate to build and lead the
practice, and almost three years later, I am happy to report
that the PwC Behavioural Insights team has trusted clients
across the banking, insurance, utilities, retail, government

A cognitive scientist
describes the increasing

value of behavioural
insights for business.

Interview by Karen Christensen

QUESTIONS FOR Melaina Vinski, Behavioural Economics Lead, PwC Canada
Free download pdf