88
QUESTIONS FOR Nigel Travis
92
FACULTY FOCUS Brian Golden
96
QUESTIONS FOR Laura Methot
99
QUESTIONS FOR Melaina Vinski
102
QUESTIONS FOR C.J. Pascoe
105
POINT OF VIEW Rod Lohin
108
POINT OF VIEW J. Schwartz + D. Ariely
111
QUESTIONS FOR Maayan Ziv
114
QUESTIONS FOR Aneeta Rattan
117
QUESTIONS FOR Heath Fogg Davis
120
QUESTIONS FOR Rumeet Billan
123
FACULTY FOCUS Anita M. McGahan
Rotman Management
Spring 20 19
Published in January, May and September
by the Rotman School of Management
at the University of Toronto, Rotman
Management explores themes of interest
to leaders, innovators and entrepreneurs,
featuring thought-provoking insights and
problem-solving tools from leading global
researchers and management practitioners.
The magazine reflects Rotman’s role as
a catalyst for transformative thinking that
creates value for business and society.
ISSN 2293-7684 (Print)
ISSN 2293-7722 (Digital)
Editor-in-Chief
Karen Christensen
Contributors
Steve Arenburg, Ajay Agrawal, Bing Feng,
Joshua Gans, Brian Golden, Avi Goldfarb,
Sarah Kaplan, Melanie Kim, Rod Lohin, Anita
M. McGahan, Jima Oyunsuren, Mike Simutin,
Dilip Soman, Mykyta Tymko
Sales & Circulation Associate
Lori Mazza
Subscriptions:
Subscriptions are available for CAD$49.
per year, plus shipping and applicable taxes.
Contact Us/Subscribe:
Online: rotmanmagazine.ca
(Click on ‘Subscribe’)
Email: [email protected]
Phone: 416-946-
Mail: Rotman Management Magazine,
10 5 St. George Street, Toronto, Ontario
M5S 3E6, Canada
Subscriber Services:
View your account online, renew your
subscription, or change your address:
rotman.utoronto.ca/SubscriberServices.
Privacy Policy:
Visit rotman.utoronto.ca/MagazinePrivacy
Design:
Bakersfield Visual Communications Inc.
Copyright 2019. All rights reserved.
Rotman Management is printed
by Lowe-Martin Group.
5
From the Editor
14
Thought Leader Interview:
Sarah Kaplan
by Karen Christensen
Idea Exchange
In Every Issue
92 99 111 117 120
“The behavioural toolkit has its greatest application where there
are significant gaps between intention and behaviour”.
–Melaina Vinski, p. 99
Rotman Management has been a member
of Magazines Canada since 2010.