HWM Singapore – June 2019

(lily) #1

data sets to train its AI on, which
means that it’ll also have more
trouble attracting customers. On top
of that, it’s very expensive to store
all the data you need to train the
AI, especially after factoring in the
costs needed to protect that data.
And even then, Facebook has already
suffered some high-pro le leaks.


Ultimately,wewant to provide
peoplewithmorechoice while
allowingthemtokeep the data
setswiththem.Companies like
GoogleandFacebook have so much
customerdataontheir hands right
now,andwewantto change that.

Wheredoesblockchain
technologyfactorinto this vision?
Mostpeopleassociate blockchain
withcryptocurrency. But at its core,
blockchainis reallyabout having
therighttostoreyour own data
andbeingabletoprove that the
datais yours.Today,you store all
yourprivatedataonGoogle’s or
Facebook’sservers,which means

speaker in your living
room, someone could be privy
to your entire conversation.
However, blockchain lets you
keep the data on the client side,
instead of sending it to someone’s
database. Your data remains on
your device and is not shared
with a third party. That’s
partly why companies like
Samsung have been trying to
implement blockchain technology
on their mobile phones.
With respect to AI, blockchain
could be used to facilitate so-called
data transactions. Your data is
stored with you and encrypted
with a private key, but if someone
wants your data, they pay you
with that cryptocurrency.
Right now, companies are
effectively using people’s private
data for free, and they’re using this
to sell more products. I think that’s
wrong, and blockchain could be a
possible solution. Data should be
stored locally with the client, and
people should be paid for sharing
their data.

Connectome is also working on
Virtual Human Agents (VHAs).
How are these different from
voice assistants like Google
Assistant and Amazon Alexa?
One big difference is the ability of
a Virtual Human Agent to provide
visual feedback, such as facial
expressions. Smart speakers are
basically just disembodied voices
right now. When you use a smart
speaker, it’s dif cult to care about
the AI on it and even think about
treating it nicely or like a friend.
They are not capable of displaying
any emotion, so it won’t get mad

that it can potentially be seen by
employees at these companies. Take
Amazon’s Alexa smart speakers
for example. An employee could
just copy a conversation, without
encryption, to another worker
and ask how to improve Alexa’s
response based on what was said. In
other words, when you put a smart

we want to


provide people


with more


choice while


allowing them


to keep the data


sets with them.


How is Connectome looking
to change AI and the data
sharing paradigm today?
At the moment, AI is heavily
dependent on data, such that
whoever has more data is going to
have a more precise and capable
model. Facebook and Google and
Amazon provide free services that
keep people coming back. But at the
end of the day, the data they collect
is used for marketing reasons in
order to drive sales. And of course,
there’s nothing wrong with this.
Unfortunately, one problem with
this approach is that a startup that
doesn’t have the same resources as
these companies will not have any


JUNE 2019 | HWM 35
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