the plastic lip holding the fan to
the motherboard was missing.
It had broken, and apparently
the fan vibrated enough to wear
a flaw in the plastic. Is there
any way to attach the fan or
replace the clip? The processor
is a 1.2GHz Athlon (overclocked
to 1.3GHz) with a standard fan.
The board and processor are past
warranty.
—MASTER SGT. THOMAS YARON
The Doctor is a little confused. Do you
mean the fan had come loose, or the
entire heatsink? The Doc assumes it
was just the fan, because had it been
the entire heatsink, your hot Athy proc
would have melted a hole through the
back of your case by now. The easiest
solution is to buy another heatsink
fan for the system. Fans for the old
Athlon platform can be had for less
than $20 these days. In the meantime,
you might try using a longer screw
that will let the fan dig deeper into the
heatsink. Or you can go ghetto and
use a zip tie or a length of “100 mile an
hour tape” (aka Duct tape) will hold
the fan on until you can secure a new
one. Just make sure you remember
to check the tape to ensure it hasn’t
melted from the heat!
HOW FAIR IS APPLE’S
FAIRPLAY?
Hearing about Apple’s FairPlay
in your January 2005 issue gave
me hope for digital music, so
I grabbed the latest version of
iTunes and purchased my first
song. To simulate a hard drive
failure, I jumped on my laptop,
installed iTunes , and tried to
“Check for Purchased Music,”
thinking it would download all
the music I have purchased from
the music store. I was greeted
with a notice saying I can only
download my songs once and
that I have to manually copy all
my purchased music.
My hopes were dashed.
Am I going to have to back
up my library every time I
purchase music?
—GREG MEISTE
Apple doesn’t claim to provide mul-
tiple downloads for all the songs you
buy via iTunes**. The company recom-
mends that you back up the original
files. If you send an e-mail to Apple’s
tech support, however, you will be
given a one-time option to re-down-**
load all your tracks.
This is yet another reason
the Doctor recommends that you
purchase your music on pure, unen-
crypted CDs, which you can keep
and re-rip whenever you need with-
out any DRM hassles.
WIDE-ASPECT GAMING
I’m not sure what the right forum
is for this question but I was
hoping for your opinion. I’m
going to buy a 20-inch flat panel.
The problem is, I’m not sure
whether to get a normal aspect
screen such as the Dell 2001FP
or the wide aspect screen such as
the Dell 2005FP. The display is
primarily for playing games like
Doom 3 , Half-Life 2 , and World of
Warcraft. What do you think?
—T.M. CHICAGO
We’ve actually played all of these
games with both normal 4:3 and
16:9 aspect ratio displays, and been
pleased with both types. The secret is
to use appropriate 16:9 resolutions in
your game—1900x1200 and 1280x960
are both wide-aspect ratios. If you
run 4:3 resolutions—1024x768 and
1600x1200—your display will have to
stretch the pixels to fit, and your pic-
ture will be distorted. Of course, while
all three of the games you mention
work well with widescreen displays,
there are other games that only offer
4:3 resolutions.
HYPER-THREADING WITH A
SERVER?
Recently we were running some
benchmarks on a dual-processor
server with Hyper-Threading
enabled. We were wondering
what would happen if we turn
HT off. So I did some research,
and from all the articles I read,
the general feeling seems to
be that servers under a heavy
load should disable HT. Even
Microsoft recommends disabling
HT in certain situations,
specifically when dealing with
its Virtual Server 2005 product.
—HAMESH MANDODA
The Doc recommends that you go
with the setting that works best for
you. As you probably know, Hyper-
Threading turns a single core into
a virtual dual processor. Because
it doesn’t have the same resources
as two discrete cores, you stand
to lose some performance if the
application wasn’t designed to
take advantage of Hyper-Threading.
Hyper-Threading also adds some
overhead, so that can result in a
performance hit.
The answer, of course, depends on
what application you’re running and
what you’re doing. Not every proces-
sor or feature helps everyone, and the
only way to really tell is to test it your-
self. Still, as a general rule, the Doctor
recommends that desktop users
enable Hyper-Threading to “smooth
out” the multitasking a normal com-
puter user performs. ■
Is your Dream Machine turning into a nightmare? Are you
waking up in a cold sweat because your PC can’t cope with
today’s hardware? Look to the west, my sons and daughters,
for the Doctor is here to save you. E-mail all your PC problems
to [email protected] , and if your problem is dire
enough, the Doc will come to the rescue.
SHUTDOWN
AMNESIA
My computer works
fine all the time,
and it seems stable
no matter what I’m
doing. It can make it
through 3DMark 03 , SiSandra
Burn-In , etc. Everything is recognized
with no problems whatsoever except when
I turn off the computer. Any time I turn off
the computer, when it starts back up, it takes
forever to load and does not recognize that
my 300GB Maxtor is connected—the Raptors
in RAID 0 are fine. To fix the problem, I have
to shut down the computer, clear the CMOS,
restart the computer, reconfigure my BIOS
settings, save and restart again, and then my
Maxtor is detected. No problems ensue until I
shut down the computer again. What makes
this so strange is if I just restart the computer,
it recognizes everything and there is no
problem at all—it only happens when I shut
down the computer completely.
—DAVID L. TRUBY
Your first course of action is to use a drive cable
that’s known to be good, if only to address the
basics first. From your letter, it’s not
clear whether the DiamondMax 10 drive is in
SATA or PATA trim. The Doc assumes it’s SATA,
but if it’s PATA, try running all the devices in Cable
Select mode.
You should also experiment with your BIOS
settings. Your IDE channel might not be con-
figured to its fullest potential. “Combined” or
“Enhanced” mode will enable all SATA and PATA
resources. If that doesn’t work, the next step is to
drop your overclock. SATA is especially sensitive
to overclocking, and running just a tiny bit out of
spec can freak out your SATA drives.
In fact, anytime you’re having problems with
an overclocked machine, it’s a good idea to
ratchet the rig back to stock speeds and see if
that makes things work.
Doctor
If your hard
drives go missing
when you shut
down, you might have
a problem with your
SATA or PATA device
settings.
MAY 2004 MA XIMUMPC 59