r & d BREAKING DOWN TECH —PRESENT AND FUTURE
72 MAXIMUMPC OCTOBER 2006
F
ew situations in life suck as much as
losing a hard drive, especially if you
haven’t backed up the data stored on
it. The experience can be so painful and
upsetting that the enraged victim swears off
that brand of hard drive forever, denounc-
ing that company’s products as unreliable
and untrustworthy.
Hard-drive manufacturers are acutely
aware of this phenomenon and the threat it
poses to their business, and they become
especially conscious when the customer in
question is a massive corporation with mis-
sion-critical data at stake.
But everyone knows that hard drive
failure is inevitable: These are mechanical
devices operating in a sealed environment;
you can’t just pop up the hood on one and
give it an periodic tune-up. Whether the
cause of death is old age (the spindle-motor
lubricant will dry up eventually, and bearings
don’t last forever) or—shudder—a manufac-
turing defect, no drive can live forever.
Because hard-drive manufacturers
can’t prevent eventual drive failure, they’ve
developed self-monitoring, analysis, and
reporting technology (SMART), an early-
warning system that can at least help you
avoid catastrophic data loss. SMART,
which has been integrated into hard drives
since 1996, continually monitors the
drives, on constant look-out for signs of
trouble. It then reports to you, letting you
know either that everything is OK or that
the time has come to really back up your
data and go drive shopping.
PREDICTING FAILURE
Some hard-drive failures are predictable;
others aren’t. Unpredictable failures—sud-
den physical trauma, for instance, or a
lethal power surge—are largely beyond
manufacturers’ control. Predictable fail-
ures, on the other hand, are much easier
to manage. These “slow-death” malfunc-
tions are typically caused by the gradual
degradation of a drive’s components, and
they account for the vast majority of hard-
drive breakdowns.
During the development of SMART,
drive manufacturers performed autopsies
on scores of failed drives returned from
customers. Just as in a human autopsy, they
were seeking to determine the exact cause
of death. Once they’d accumulated a statis-
tically meaningful number of these examina-
tions, commonalities began to emerge; they
detected tell-tale symptoms that proved to
be precursors to crashes. And they estab-
lished thresholds that, once crossed, all but
guaranteed a drive was headed toward that
great trash can in the sky.
In many ways, SMART is like the oil
trouble light on your car’s dashboard. If
your engine doesn’t have enough oil to
keep it lubricated, it will eventually seize
up and destroy itself. This trouble light is
connected to a device that monitors the oil
pressure inside the engine. If the oil pres-
sure drops below a predefi ned level, the
trouble light will glow to alert you.
The only difference between that
trouble light and the SMART sensor in your
hard drive is the fact that you don’t have to
buy a new engine if the oil light comes on—
you just need to add more oil. There’s no
such thing as a friendly SMART warning; if
any of those thresholds are exceeded, your
drive is dying and should be replaced. The
fact that SMART attributes vary not only
from one drive manufacturer to the next,
but even from one drive model to the next,
doesn’t undercut SMART’s value; nor does
the fact that none of the drive manufactur-
ers have agreed on a single defi nitive list of
SMART attributes.
HOW IT WORKS
SMART continuously examines an operating
hard drive, evaluating parameters such as
how long it takes to spin up, the temperature
of the drive, the precise distance between its
read/write heads and its spinning platters,
and more. If SMART determines that one of
these conditions has exceeded the manu-
facturer’s established threshold, it will imme-
White Paper: SMART Hard Drives
Like a canary in a coal
mine, the Self-Monitoring,
Analysis, and Reporting
Technology (SMART) in today’s
hard drives can warn you
of impending doom. Here’s
how it works.
SMART—self-monitoring, analysis, and reporting technology—enables your hard drive to assess its own health and relay that informa-
tion to you. The drive constantly evaluates its key attributes, comparing its state of being to a set of optimum values. If any aspect of its
performance falls outside the manufacturer’s established tolerance range, the drive sends a message to the host controller. The host
controller, in turn, notifi es you during POST on your next restart (or within Windows, if you’re running a SMART utility, such as Speedfan).
HOW IT WORKS SMART in action
The hard drive constantly
monitors itself
BY JOSH NOREM
If your hard drive is failing, SMART
might issue a warning such as this one
during POST. Press F1 and back up as
soon as possible.
If it spots trouble, it sends a message
to the chipset
Windows utilities will notify you with
a “SMART Status Bad” message.
MONITORING ANALYSIS REPORTING