The_Essential_Manager_s_Handbook

10 / INTRODUCTION

The step up to a managerial role

can be an exciting, but daunting,

new challenge. Suddenly, you are

responsible for making sure your

team is working together, achieving

results, and that overall your

department is running smoothly.

There is no single technique to

becoming an excellent manager, but

the Essential Manager’s Handbook

provides indispensable advice on

six of the key areas of management.

Lead your team

Managing People is essential to

building a high-performing team,

and in this section you will learn

how to attain this goal. A successful

manager must learn to set targets,

plan work, delegate tasks, motivate

employees, appraise performance,

and solve problems. Managing

people is a dynamic process that

is always evolving to reflect the

complex workspace, but by learning

the core skills outlined in this

section, you will be well prepared

to accommodate future change.

To run your team successfully, it is

critical to be seen as a good leader.

Leadership is the ability to create

an environment where each

individual feels totally committed

to doing a great job. This section

provides practical advice to help you

to develop your leadership skills,

allowing you to realize both your

own and your team’s full potential.

Achieve your potential

Achieving this potential occurs

through a combination of becoming

more creative and confident, and

improving your communication

skills. In Achieving High

Performance, you will be given the

tools to understand yourself, and

learn how to play to your strengths

and overcome your weaknesses. The

Effective Communication section of

this book focuses on a wide range

of topics, from planning a strategy

to analyzing your audience, and will

allow you to learn to communicate

and listen well, both to your team

and to your intended market.

Improve your business skills

A good manager also needs to

be a successful presenter, as

presentations have become an

essential tool for business

communication around the

world. Whether you are

delivering a formal speech,

giving an informal address to

your staff, or communicating

with the media, the elements

Introduction

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