The_Essential_Manager_s_Handbook

88 / UNDERSTANDING LEADERSHIP

Leadership styles

Psychologist Daniel Goleman made

the concept of Emotional Intelligence

well known. He developed the idea

of the importance of emotions in

management to identify six leadership

styles (see below). Many people

use several styles at different times.

The authoritative style had the most

positive impact on organizations.

When you embrace the

values by which you live

and apply them to your role

as a leader, people will

respect your sincerity

and sense that you wish

others to succeed

COERCIVE

>>^ Leads with a^

clear vision

>>^ Self-confidence,

empathy

>>^ Key phrase:^

“Come with me”

>> Most positive

impact

>>^ Creates harmony,

builds bonds

>>^ Empathy, good

relationships, and

communication

skills

>>^ Key phrase:

“People come first”

>>Positive impact

>> Demands that

people comply

>>^ Drive to achieve,

self-control

>>^ Key phrase: “Do

what I tell you”

>>Negative impact

AUTHORITATIVE AFFILIATIVE

Leadership styles

US_088-089_Leading_from_within.indd 88 01/06/16 12:57 pm