Windows Help & Advice - USA (2019-11)

(Antfer) #1

to obtain the files and all-important .inf
file, return to PE Builder, and click Add
Drivers followed by Add File to locate
and select the .inf file you identified
[Image C]. Click OK followed by Next
when you’re done.
If you’re attempting to add drivers to
your boot media, we suggest taking out
an insurance policy by clicking Add Files
again – this time, click Add Folder, and
add the folder containing your extra
drivers to your rescue media. This will
enable you to attempt a manual
installation of those drivers within the
recovery environment, should they not
automatically load with your rescue
media. Once done, click Next.


5 Choose boot media
Your rescue disc is now ready to be
burned or copied. Select Burn to
CD/DVD if you have a blank DVD
inserted (we recommend rewritable
media, because you may find your disc
doesn’t work, or requires tweaking later).
Alternatively, select USB Boot Device to
choose a flash drive to build the recovery
media on – note the drive is completely
wiped by this process, so copy off any
data you wish to keep from it first.
If more than one USB drive is connected
to your PC, verify you have the correct
one selected by its drive letter. The
Export ISO file option generates an ISO
file you can burn or copy manually, or
use in a virtual machine, such as


VirtualBox. Click Next when you’ve made
your choice. Read any warning [Image D],
then click OK.

6 Create disc
Wait while your recovery media is created


  • the first time you run the tool, PE Builder
    downloads a Windows 10 PE installation
    image, but the file is retained for future
    use, so subsequent builds should be
    quicker, unless you switch system type
    between 32bit and 64bit. Once the
    process is complete, click Finish.


7 Test media
Leave your bootable media inserted and
reboot your PC to make sure it works. It

mayautomaticallybesettobootfrom
yourCD/DVDorUSBdrive,oryoumay
needtolookforanoptiontopressa key


  • typicallya functionkey– toselectyour
    bootdevice.Onceselected,lookforyour
    CD/DVDorflashdrive.If morethanone
    optionis supplied,trytheUEFIoption
    first;if thatfails,trytheUSBoption[Image
    E].If nooptionappears,orthediscor
    drivefailstoboot,checkoutthe
    troubleshootingbox(left).
    If successful,bepatient– theloading
    processis muchslowerthanviaa hard
    drive,particularlyif you’veaddedlotsof
    toolsanddriverstoyourrescuemedia.
    Eventually,youshouldfindyourselfat
    therescuemedia’sdesktop,with
    shortcutstoallthebuilt-intools.You’ll
    findtheresolutionis setto1024x768,
    whichmakesit appearedsquashedon
    widescreendisplays.Sadly,thiscan’tbe
    changed,butit shouldgiveyouenough
    roomtotroubleshootin.


8 Testnetworkconnection
Checktoseeif youhaveInternetaccess
through your rescue media. The caveat
is that Windows PE only works by
default with Ethernet interfaces. Double-
click the PENetwork icon to open PE
Network Manager. If your Ethernet
adapter has been detected, it should
be listed. Click the Info button to see if
it’s been allocated an IP address. If it
appears to have one, open your portable
web browser to verify your internet
connection works.
If not, click Renew if you connect
through DHCP, or Obtain an IP address
automatically to manually set a static IP
address, subnet mask (255.255.255.0), and
default gateway (the IP address of your
router). Set the DNS server to your router’s
IP address. If that fails, try 208.67.222.222.

tCJUSFTDVFNFEJBJTOUSFDPHOJTFECJUNFEJBSFRVJSFTBOPMEFS#*04CBTFE
PC or a newer UEFI PC with Compatibility Mode enabled and Fast Boot disabled.
Choose the USB option in the boot menu.
t*OTVGGJDJFOUNFNPSZFSSPS1&MPBETFWFSZUIJOHJUIBTJOUPNFNPSZoJGZPVWF
not got enough RAM, rebuild your rescue media with fewer tools.
t$PNQVUFSEPFTOUCPPUGSPN64#5SZCVSOJOHB$%PS%7%JOTUFBEJGZPVS1$
isn’t capable of booting from USB devices (only the very oldest PCs shouldn’t
able to do this).
t$FSUBJOIBSEXBSFEPFTOUXPSL5IFSFTOPHVBSBOUFFZPVMMHFUZPVSIBSEXBSFUP
work, even if you track down drivers. We failed to get two Wi-Fi adapters working
(one code 37 error, another driver unrecognised), and our third only worked
when we manually installed the driver after booting.
t1SPHSBNXPOUSVOJOSFDPWFSZFOWJSPONFOU.BLFTVSFJUTUIFTBNFTZTUFN
type (32- or 64bit) as your rescue media; also try running from a separate drive.
t*IBWFBOPUIFSQSPCMFN4FFUIF'"2BUXXXBPNFJUFDIDPNQFCVJMEFSIFMQ
faq.html.

TROUBLESHOOT YOUR RESCUE DISC


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Images : AOMEI, Microsoft

46 |^ |^ November 2019

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