Communication Between Cultures

(Sean Pound) #1
A doing perspective affects many other cultural beliefs and values. Your definition
of activity affects your perception of work, efficiency, change, time, and progress.
Even the pace at which you live your life—from how fast you walk to how quickly
you make decisions—is related to where you fall on the being/doing scale. U.S.
Americans admire and reward people who can make quick decisions,“get things
done,”and exhibit a proactive attitude.

Hall’s High-Context and Low-Context Orientations


E.T. Hall, an anthropologist, was one of the early pioneers in the study of intercul-
tural communication. He categorizes cultures as high-context or low-context, depend-
ing on how much meaning is derived from the contextual environment rather than
the actual words exchanged during communicative interactions.^40 The assumption
underlying Hall’s classifications is that“one of the functions of culture is to provide
a highly selective screen between man and the outside world. In its many forms, cul-
ture therefore designates what we pay attention to and what we ignore.”^41
Hall saw context as “the information that surrounds an event.”^42 His work
revealed that cultures were often characterized by high- or low-context communica-
tion, which he described in the following:
A high-context (HC) communication or message is one in which most of the information
is already in the person, while very little is in the coded, explicitly transmitted part of the
message. A low-context (LC) communication is just the opposite; i.e., the mass of the
information is vested in the explicit code.^43
Although all cultures possess some characteristics of both high- and low-context
variables, most can be ranked along a scale for this particular dimension. To
emphasize this fact, in Table 6.3 various
cultures have been placed on a contin-
uum rather than using only two opposing
categories.

High-Context


In high-context cultures, most of the meaning exchanged during an encounter is
often not communicated through words. High-context cultures normally possess a sig-
nificant degree of similarity among the people. This leads to similar perceptions,
experiences, and societal expectations, which produce well-defined social protocols.
Because high-context cultures are usually quite traditional, they change little over
time and produce consistent responses to the social environment.“As a result, for
most normal transactions in daily life they do not require, nor do they expect, much
in-depth background information.”^44 Because the meaning is not necessarily contained
in the words in high-context cultures, information is provided through inferences, ges-
tures, and even in what isnotsaid.
People of high-context cultures tend to be attuned to their surroundings and
can easily express and interpret emotions nonverbally. Meaning in high-context

REMEMBER THIS
High-context cultures rely on the context; low-context cultures
rely on words.

220 CHAPTER 6•Cultural Values: Road Maps for Behavior


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