Suzanna Fromm, BCIT
Cheryl Roberts, Vancouver School of Economics and Vantage College
Sinisa Vujovic, Kwantlen Polytechnic UniversityWe would like to express our thanks to the many people at Pearson
Canada involved in the development and production of this textbook. We
would especially like to thank three individuals with whom we worked
closely. Kimberley Veevers (Executive Portfolio Manager); Toni Chahley
(Content Developer); Spencer Snell (Marketing Manager) all showed
their professionalism, dedication, and enthusiasm in guiding this book
through the publication and marketing processes. We would also like to
thank the many sales representatives who work to bring this book to
professors across the country. These individuals have been a pleasure to
work with each step along the way, and we are deeply grateful for their
presence and their participation and are delighted to consider them
friends as well as professional colleagues.
Our thanks also to the many people at Pearson with whom we work less
closely but who nonetheless toil behind the scenes to produce this book,
including Andrea Falkenberg, Pippa Kennard, Leanne Rancourt, and
Anthony Leung.
Thanks also to Cat Haggert for copyediting, and to Leanne Rancourt for
proofreading, both of which provided an invaluable service with their
attention to detail.
In short, we realize that there is a great deal more involved in producing a