464 Accounting: Business Reporting for Decision Making
such as information technology and human resources that also support the production process. So,
due to an increasingly competitive business environment, coupled with an increase in the level of
costs common to many cost objects, entities were forced to take a more contemporary view when
developing costing systems. To remain competitive, entities now needed to understand the costs
incurred at all stages of the internal value chain — from research and development, design, pro-
duction and distribution, to customer service. This internal value chain represents all the linked
activities undertaken within an entity — from the inception of the product or service, to the final
delivery to customers.
Geographic regions
Business units
Services
Products
Business processes
Customers
Costs in the
accounting information
system
F I G U R E 11.1 Cost objects
As a consequence, costing systems were developed to support internal management rather than
simply to measure the inventoriable product cost. Such costing systems take a more contemporary
approach by enabling an entity to capture costs at any stage in the value chain, and are suitable
for measuring the cost of any cost object. The focus is on aligning the cost to activities in the
first instance and then to cost objects. For example, consider an entity that follows the traditional
approach of allocating salary costs to individual departments (e.g. allocating the salary costs of
accounts payable employees to the accounts payable department). While this provides management
with information about total departmental salary cost, it gives no insight into why the costs have
been incurred. Such salary costs represent the employee effort in undertaking a variety of activities.
For accounts payable staff, these activities would include processing invoices, assessing credit and
reconciling payments against the bank account. More insight into the cost of these activities will be
gained if the salary costs are assigned to the activities that make use of the costs rather than to the
department.
We will now discuss how to develop a costing system to measure the full cost (direct costs plus allo-
cated indirect costs) of a cost object. Before we do this, it is necessary to understand the classification of
costs as either direct or indirect in relation to the cost object of interest.
11.2 Direct costs
LEARNING OBJECTIVE 11.2 Classify costs into direct costs and indirect costs for individual cost objects.
Direct costs are those costs that can be linked directly to the cost object. Figure 11.2 shows the relation-
ship between a direct cost and the cost object. To establish this link, an entity needs some type of
tracking system to trace the cost directly to the cost object. Source documentation (whether compu-
terised or manual) enables identification of the specific cost object that has made use of a particular