CHAPTER 1 Introduction to accounting and business decision making 454.6 Business premises
(a) Location
The business will be based at Kevin’s home at 135 Central Boulevard, Yeronga QLD 4104. A
separate room with all necessary furniture and equipment, which can be used as a dedicated office,
is available. The property concerned is owned by Kevin and his wife, so it has security of tenure
indefinitely. No rent is payable and no special equipment or fixtures are required.Training courses will be conducted at specialised venues that can be hired on a daily basis.
(b) Council and government rules
A home-based business licence will have to be obtained from the City of Brisbane. No other licences
apply to the project. Trainers and business planners do not need to be licensed.
(c) Ability to access target market
Since most services will be provided at meetings at the customers’ premises, the office will easily
allow the business to access its target markets. The office is located close to most major roads and
freeways. Clients will be scattered throughout the metropolitan area; therefore, the firm will need to
travel to clients’ preferred locations.4.7 Equipment required
The equipment required for the business will be:
- answering machine
- telephone line
- mobile phone
- computer, printer and scanner
- high-speed internet access
- filing cabinet
- table
- ergonomic office chair.
Quotes from suppliers indicate that the total cost of these items will be approximately $8900. All mat-
erials required for the proposed training programs (such as TV, video and whiteboard) are provided by
commercial training venues.
Likely future needs
Future computing needs will probably include an upgraded system.
4.8 Production processes
An operations manual, updated every six months, will explain procedures and processes within the
office. It will also allow the company to apply for quality assurance certification at a later stage, if it
wishes to do so.
4.9 Information and communication technologies
The business will use Microsoft Office® professional suite to manage most internal data and document
handling needs and, in addition, will purchase MYOB® basics for our accounting software. We will
use customer relations management tools from Salesforce.com for developing a knowledge base of
our existing and future clients and an online communications and e-commerce toolset developed by
Woocom.com.au. Selected ‘lead user’ clients will also be given access to a private wiki that we hope will
involve them in the development of process and product improvements over time.
4.10 Critical risks/contingency plans
The critical risks facing this business and contingencies to deal with them are:
- liability — to be covered by professional indemnity insurance
- injury to the managing director — to be covered by workers compensation
- excessive workload — other directors may take on work, or it may be redirected to other consultan-
cies with whom a strategic alliance has been developed.