lines. Become aware of what is notwritten. As you read between
the lines, ask yourself,“What would it take to do this job?”
As you answer this question, begin writing down words that
come to mind. Words such as “outgoing,” “good people skills,”
“very organized,” “good at problem solving,” “flexibility” may
begin to surface. Even though these words aren’t written in the
posting, these are the skills and traits that employers are seeking.
These traits and skills are considered transferable,meaning that
they can be taken with you from company to company, no mat-
ter the job.
Here is an example of a rather vague ad that required some
reading between the lines:
POSTING — Customer Service Representative
Responsibilities include answering customer calls,
entering orders, and processing requests. Work in a
team environment. Advancement opportunity for a
professional individual with outgoing personality,
good communication skills, and the ability to resolve
problems quickly.This ad could be for a number of office positions that require
customer contact. By reading this posting carefully, you can pick
out what is written, but you can also pick up the words that are
“not there.” Begin to read between the lines. For example,
Answer customer calls—resolve problems quickly
(Fast-paced call center)Good communication skills—outgoing personality
(Sales/customer service a plus)Perfect Phrases for the Perfect Interview