Enter orders and process requests(Computer skills
needed here)
Team environment(Work with others doing similar work)Opportunity for advancement(Supervisor opportunities)By looking beyond the actual written words and phrases and
making some judgments, you can assume that this company is
looking for a very outgoing, high-energyperson to deal with cus-
tomers who have problems—and to do it quickly.The person
should be computer-savvyand have leadership potential.
In order to impress your interviewer, you should use the
words you glean from the posting. Doing so will prove that you
see what it takes to do this job—a certain type of person and you
are that person! For our example, you could say:
From the job posting and our conversation during this
interview, it sounds like you are seeking a person with
high energy to handle customer problems with tact
and diplomacy. It also seems that if the person had
some computer skills and some leadership potential,
you would be impressed.You have demonstrated your ability to read between the lines
and let the interviewer know that you have been listening and
that you understand what it will take to do this job.
As you are interviewing, you’ll want to use “perfect phrases”
to show that you have these desired characteristics and that you
are the perfect candidate for this job. Here’s an example phrase
for each of the desired skills in our example:
Getting Ready for the Interview