Douglas_Max,_Robert_Bacal]_Perfect_Phrases_for_Se

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Goals in this section can be used with anyone involved in

developing, programming, testing, and deploying soft-

ware systems and solutions and anyone involved with

Data Entry

Data Entry

■Input data with a speed of 8,000-plus keystrokes per

hour.

■Input data with an accuracy rate of 98% or better.

■Edit input prior to data entry so that data is accepted into

system with a 95% success rate.

■Recognize and resolve data issues within 24 hours of dis-

covery.

■Proofread coworkers’ inputted data and identify all errors.

■Work overtime at least two hours per week.

■Inform supervisor of possible changes to completion

times of assignments so that client expectations and

department work schedules can be managed accordingly.

Business Systems Analysis

■Identify and solve problems using department standard

problem-solving process before problems can affect the

clients.

■Identify alternative solutions to a business problem or

opportunity, then recommend a solution, to allow client

to select the best solution.

■Communicate with all groups of people equally well,

knowing when to provide management summary infor-

mation and when to provide detailed information, so that

each group has the information required to make its busi-

ness decisions.

Information Technology: Software

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