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■Respond to requests from senior executives for advice
or information within one working day.
■Develop a downsizing strategy that does not result in
significant loss in productivity.Staff Development
■With senior executives, prepare an annual staff devel-
opment plan linked to the organization’s strategic plan.
■Ensure that staff development planning is linked to
work-unit performance management process.
■Develop a staff development plan that reflects the
organization’s skill needs for the upcoming year and
incorporates input from executive, line managers, and
employees.
■Keep current and knowledgeable about current HR
trends and laws by attending annual government brief-
ings on HR law and attending one national HR confer-
ence per year.
■Reduce staff development costs while increasing staff
development hours delivered, by coordinating needs
and solutions across the company and using economy
of scale.Staff Retention/Promotion
■Ensure that at least 95% of promoted employees suc-
ceed, as reflected in yearly performance reviews.
■Maintain staff turnover ratio between 5% and 8% per
year.
■Reduce new hire turnover to less than 10%.
■Reduce dismissals related to substance abuse to less
than 3% of total dismissals.
■Reduce staff loss resulting from “insufficient challenge
in job” by 10%.