134
Staff Retention/Promotion
■Ensure that at least 95% of promoted employees suc-
ceed, as reflected in yearly performance reviews.
■Maintain staff turnover ratio between 5% and 8% per
year.
■Reduce new hire turnover to less than 10%.
■Reduce dismissals related to substance abuse to less
than 3% of total dismissals.
■Reduce staff loss resulting from “insufficient challenge
in job” by 10%.
■Conduct exit interviews for every employee and pro-
vide the HR manager a semiannual report on reasons
for leaving.Staff Satisfaction
■Conduct staff satisfaction surveys at least once every
two years.
■Prepare recommendations to improve employee satis-
faction, with at least two recommendations implement-
ed each year.
■Use exit interview data to raise employee satisfaction
levels.
■Chair employee satisfaction committee that suggests at
least five strategies for improving company morale that
get implemented.
■Achieve company objective of being listed as one of
the top 100 companies to work for.Conformance
■Ensure that hiring practices conform to Equal
Employment Opportunity Commission requirements.
■Reduce substantiated discrimination complaints to zero.
■Advise the managers on legal interviewing techniques.