146
Store Management
■Reduce shrinkage by 2% per month from last year’s fig-
ures.
■Completely eliminate health code violations in 2005.
■Ensure that the store follows the merchandising
requirements of the company.
■Ensure that the store meets its revenue and budget tar-
gets for each month.
■Report anticipated monthly revenue shortfalls to head
office by the 15th of each month.
■Maintain rating of at least 4 out of 5 from corporate
mystery shoppers.
■Forecast customer demand for stock within 10% of
actuals.
■Order stock to accommodate customer demand.
■Meet monthly projections of gross profit as compared
with comparable stores.
See also: Customer Service and Support—Management,
Financial, Security—Management, Food Preparation—Manage-
ment, Retail/Merchandising