47Goals in this section can be used with any employee;
they focus on desirable methods of dealing with conflict
and how the employee can contribute to better team
functioning.Contributions to Team Health
■Ensure that all participants in group discussions can
express themselves without being embarrassed, bul-
lied, or belittled by other participants.
■Play facilitating role in team meetings to encourage
other team members to participate.
■Ensure that credit is given to others who contribute to
team well-being.
■Role-model desirable team behavior to the satisfaction
of the manager.
■Balance task and process so work gets done and posi-
tive team climate is maintained.
■Advocate the “celebration” of different talents of team
members and capitalize on those talents to make the
team more effective.
■Move between leadership role and team member role
on various projects, as required.
■Establish solid rapport with each team member, as indi-
cated by team members.
■Refrain from gossip or other discussions about fellow
team members behind their backs.
■Redirect group conversation away from gossip.Contributions to Team Productivity
■Generate at least two ideas per year that help the team
improve productivity.Conflict Management and
Team Contributions
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