Web User - UK (2019-11-27)

Canyou help? [email protected]–win aBack Issues disc! 27 Nov-10Dec 2019^69

Trychanging this

setting if Android

feels sluggish

Do youhavepermissionto tamper with

Defender’s TamperProtectionsetting?

Readers’ Helpdesk

Canyouhelpyourfellowreaderswiththeir

computerproblems?Sendyourquestionsand

answersto [email protected]

MOBILE

Speed upAndroid

Q

My Android phone isonly acoupleof

yearsold butit’sbecome very slow

of late.Switching oropening appstakes

an age,and closingaweb page even

longer.I’mnot oneoft hose ‘powerusers’,

but it’sdriving metodistraction. Hasthis

happened because it’snowconsidered

an old phone?Surely Google can fix this.

Todd Churchill,via email

A

It’spossible thatyour hardwareis

outof datebut another reasonfora

sluggishAndroidis thatthe phonehas

been usedalotandbecome cluttered

with data andapps

thatslowitdown.

Start byuninstalling

anyapps youdon’t

use andreplacing

large apps such as

Facebook with

lightweight versions.

Then, open Google’s

Filesapp anddelete

junk data. You could

also try turning off

animations using

‘Developer options’.

Toforce‘Developer

options’ toappear,go

to Settings,System,

then About. Findyour phone’sbuild

number and tap it seventimes. Now, go

back to Settings–nearthe bottom,you’ll

find ‘Developeroptions ’within which

thereisanoption called ‘Transition

animation scale’. Select‘Animation off’

and see ifyour phone is anyspeedier.

SteveClark ,FeaturesWriter ,Web User

GENERALPC

Stopthe‘IT administrator’

error

Q

I’vetried to tur nonWindows

Defender’s newTamperProtection

butIget told Ineedadministrator

privilege.The pop-up says:“Your IT

administrator has limited access to some

areas of thisapp,and the itemyoutried

toaccessisnot available.Contact IT

helpdeskformoreinformation”. However,

I’m connectingat home andmy account

is already set as anAdministrator

account. I’veeventried openingwith

Ctrl+Shift+Enter, but thatdoesn’twork

either.Ialso get thesame problem with

Find My Device, which mayberelated.

Anyhelpwould be mostapprecia ted.

John Shambrook, via email

A

Thetwo mostcommonreasons why

you’reseeing this messageare your

group policysettings andinterference

from antivirussoftware. If it ’s the latter,

justcheck thatWindows Defenderis

enabled inyour group policies.Tamper

Protection is part of theWindows

Defendersettings, and different antivirus

tools don’t always playwell together.

When using anything exceptDefender,

uninstall ortemporarily disable it, then

switch on thesetting.

If you’restill seeing the message,try

againusingthe hiddenadmin account.

OpenCommand Prompt inAdmin Mode.

Enternet useradministrator

/active:yesto makethe second

account active.Signout of your usual

account and intothis one, then tryto

changeyour TamperProtectionsettings.

SteveClark ,FeaturesWriter ,Web User

A

In Issue 487(bit.ly/webuser 48 7),

MikeKeese asksfor someYouTube

channel suggestions.I,too,had

exhausted myfavouritechannelsand

am not keen onloud presenters.

However,Ican heartily recommend

Techmoan (bit.ly/techmoan489), who

offers glimpsesatall sortsof oldtech.

If Mike,or anyone else,isi nterestedin

vintagegaming,tryLGR(bit.ly/lgr489).

He reviewsgames fromthe 1990s,

looks attheriseandfall of tech

WatchYouTube’s

tech channels

companiesandhis ‘Oddware’reviews

arefascinating. Ifind both channels

informativeand very well produced.

Joe Lillard,via email

GENERALPC

Q

Every time Itriedtogetthe new

Windows10 NovemberUpdate,

Igot toerror code0x800 7371 2. What

does thismean and howcan Ifix it?

MR Kline,via email

READERSRESPOND

Youcan seek helpor suggest solutionsto otherreaders’problems

by [email protected]. uk or viawww.facebook.com/

webusermagazineor twitter.com/webusermagazine.

MOBILE

Q

WhydoIkeep getting notifications

thatone of theemail accounts on

my phone needs permissionsfor Cloud

Print? It doesn’t appeartod oanything.

LeeBurr,via email

CANYOUHELP? [email protected]

YOUTUBE

Back

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