Chapter 4
its workers happy, or even its customers. But there is in-
creasing evidence that making workers happy and engaged
does help a firm to make money. For example, one study
focused on the 100 US companies that (based on employee
surveys) were judged to be the “100 Best Places to Work” in
- The share prices of those companies were followed
for the next twenty- five years and compared with the share
prices of all other US listed companies. After twenty- five
years, money invested in the 100 Best Places to Work was
worth 50% more than the same amount of money invested
in other companies.^21
Figure 4.2. How life- satisfaction (0– 10) is affected by weekly hours of work—
compared with 0– 10 hours (household panel data) (pooled cross- section)
11–20 hours
21–30 hours
31–40 hours
41–50 hours
50+ hours
–0.35 –0.30 –0.25 –0.20 –0.15 –0.10 –0.05 0.00
Britain
Germany
Australia
USA