The New York Times International - 28.09.2019

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T HE NEW YORK TIMES INTERNATIONAL EDITION WEDNESDAY, AUGUST 28, 2019 | 5

Business


Remember when President Xi Jinping
of China was the “enemy”? That was so
Friday. As of Monday, according to Pres-
ident Trump, Mr. Xi was “a great leader”
and a “brilliant man.”
What about that edict by Mr. Trump,
who “hereby ordered” American com-
panies to leave China? Three days later,
he was positive he would get a trade deal
and, if so, then firms should “stay there
and do a great job.”
Mr. Trump spent the weekend in
France insisting that he was not having
a debate with his fellow world leaders,
but at times it seemed as if he was hav-
ing a debate with himself. Day by day,
even hour by hour, his approach to the
trade war with China, the most conse-
quential economic conflict on the planet,
veered back and forth, leaving much of
the world with geopolitical whiplash.
If he seemed all over the map, he
made clear on Monday, as he wrapped
up days of diplomacy, that the world
would just have to get used to it. He likes
leaving negotiating partners, adversar-
ies, observers and even allies off bal-
ance.
“Sorry!” he told reporters, sounding
anything but apologetic. “It’s the way I
negotiate. It’s the way I negotiate. It’s
done very well for me over the years,
and it’s doing even better for the coun-
try.”
The way he negotiates at times in-
volves facts that may not be facts, state-
ments that may not have been said and
episodes that may not have occurred.
And at times, he denies saying what he
has said.
On Sunday, he said he had “second
thoughts” about escalating the trade
war with China, only to have staff mem-
bers later insist that his only regret was
not escalating it more. By Monday
morning, he was ratcheting back the
rhetoric and predicting a deal with Mr.
Xi, whom he pronounced a “great
leader” four times.
To explain his renewed optimism, he
cited two phone calls he said the Ameri-
cans had received from the Chinese
seeking to resume official negotiations.
China, however, failed to confirm any
phone calls, and Treasury Secretary
Steven Mnuchin then said the adminis-
tration had been communicating with
Beijing’s top negotiator “through inter-
mediaries.”
But within a few hours, Mr. Trump,
who when challenged prefers to double
down rather than back down, was insist-
ing that not only were there phone calls
but “numerous calls.”
Investors placed bets collectively
worth billions of dollars based in part on
their analysis of his comments, which
came shortly before world markets be-
gan reopening after the weekend. That
may have been the point, to calm the wa-
ters.
And yet even some policy veterans
who are generally supportive of the
president find his scattershot approach

G7 reversals


by Trump


knock world


off balance


He defends his swerves
on China trade, saying,
‘It’s the way I negotiate’

BY PETER BAKER

NEWS ANALYSIS
BIARRITZ, FRANCE

T RUMP, PAGE 6

Few American brand names have ever
achieved the stature of Cadillac, which
was once so closely identified with ex-
cellence and status that it became short-
hand for anything that was top of the
line. And few brands have fallen as far.
Cadillac rose to prominence a century
ago as the pinnacle in General Motors’
“ladder of brands” — the ultimate desti-
nation as car owners prospered and
moved up from Chevrolet, Oldsmobile
and Buick to demonstrate their success
in life.
But by the 1970s it struggled with
quality and failed to keep up, as the defi-
nition of automotive luxury shifted from
big, spacious cars with tail fins to Ger-
man-engineered performance sedans.
Cadillac became known as a “grandpa”
car brand. It now trails far behind Mer-
cedes-Benz, BMW and Audi on a global
basis, and last year ranked sixth in lux-
ury vehicle sales in the United States.
“It’s almost like the brand is stuck in
time,” said David Placek, president of
Lexicon Branding, a marketing firm
that develops brand names and strat-
egies.
General Motors has tried for more
than two decades to restore Cadillac’s
standing at the top of the automotive
world, with little sustained success. In
2015 it moved Cadillac’s headquarters to
the SoHo district of Manhattan, aiming
to immerse those shaping the brand in
the kind of upscale urban setting that is
a prime target for high-end products.
The image-making, however, wasn’t
backed up by new cars that turned
heads in the crowded luxury segment.
And Cadillac again missed a shift,
rolling out sedans as consumers flocked
to S.U.V.s.
“Moving to New York was wishful
thinking,” Mr. Placek said. “To get their
edge back, it has to be all about product
development first.”
G.M. embarked on the latest turn-
around a year ago, when it moved the
headquarters back to Detroit and
named a new Cadillac president: Steve
Carlisle, a Canadian engineer who has
been with G.M. since 1982.
“It takes several things to come to-
gether to be able to revitalize the brand,”
Mr. Carlisle said while at the wheel of a
CT6 sedan zipping along Interstate 96
near Detroit. “If you’ve been off people’s
radar screens, which we were, they
move on to other manufacturers. We
have to get back on their screens.”
The challenges are daunting. Cadillac
is now in the midst of another reboot at a
time when Tesla’s products and other
electric cars are becoming the standard
for luxury vehicles.
In some ways, Cadillac doesn’t really
compete with other luxury brands. Cad-
illac buyers most often trade in Chevys
and Fords; rarely do they trade in Ger-
man makes.
Almost 40 percent of Cadillac buyers
are older than 65, compared with 20 per-
cent for Audi, according to Cox Automo-
tive.
Mark Reuss, G.M.’s president, has
said Cadillac had one last chance to pull
off a comeback. And under Mr. Carlisle,
it is betting on technology, something
that distinguished Cadillac in its glory
days. Under his predecessor, G.M. spent
heavily to develop engines to be used

only in Cadillacs. One of them, a 550-
horsepower V8, became available this
year — at a time when electric vehicles
are captivating luxury-car buyers. Now
Cadillac plans to phase out combustion
engines in favor of electric models.

Within six to 10 years, Mr. Carlisle said,
Cadillac’s entire line will be electric.
Mr. Carlisle, who gives a distin-
guished look with a head of close-
cropped, silver hair and silver goatee,
demonstrated another one of the selling

points he is counting on: the Super
Cruise driver-assistance system. Using
radar and cameras, it is able to pilot a
car on divided highways. Drivers don’t
even need to keep their hands on the
wheel. As long as they look straight
ahead — an infrared camera monitors
the eyes — Super Cruise does the steer-
ing, braking and accelerating as needed.
Such systems could gain wide appeal
because they can make driving safer,
and can make long highway drives less
taxing.
As the Super Cruise system slowed
the CT6 to keep a safe distance behind a
silver Chrysler, Mr. Carlisle ticked off

what he sees as the progress that Cadil-
lac is making. In China, now Cadillac’s
largest market, its sales are strong and
growing, although car buying there over
all is beginning to slow. Two new sport
utility vehicles have arrived in the line-
up, addressing an urgent need.
Dealers are pleased with the addi-
tions. “We were on the short end of the
stick for many, many years,” said Daniel
Jobe, president of Capitol Cadillac in
Greenbelt, Md. With the new S.U.V.s in
showrooms, he said, “I think Cadillac is
going to have a very strong second half
this year.”

Last stand for Cadillac?


Clockwise, from above: A Cadillac CT6 in Detroit. Although it is equipped with the Super Cruise driver-assistance system, the model’s sales have fallen 60 percent this year, and
General Motors may halt production; Steve Carlisle, Cadillac president, driving the CT6 with no hands on the steering wheel; a 1964 ad touting Cadillac’s climate control features.

NICK HAGEN FOR THE NEW YORK TIMES

DETROIT

A storied brand hopes
to win back luxury buyers,
but the odds are daunting

BY NEAL E. BOUDETTE

C ADILLAC , PAG E 6

APIC/GETTY IMAGES

ELAINE CROMIE FOR THE NEW YORK TIMES

Moxy and Motto. Autograph, Avid and
Alila. Edition, Element and Even. Big
hotel management companies have
been acquiring or inventing new brands
at a dizzying pace in the past several
years.
But as the long bull market shows
signs of fatigue, some industry analysts
are starting to ask: What will become of
all these upstart brands when the econ-
omy sours?
“The hotel industry historically has
been very cyclical,” said Flo Lugli, prin-
cipal of Navesink Advisory Group, a
travel technology consulting firm. “It’s
not a matter of if, it’s a matter of when
the downturn will happen.”
The major hotel companies, including
Marriott International, Hilton World-
wide Holdings, Hyatt Hotels Corpora-
tion and Wyndham Hotels & Resorts,
have had all sorts of reasons to add
brands, starting with the changing
tastes of travelers, particularly younger
ones, who no longer want the cookie-cut-
ter sameness that was once the indus-
try’s strong suit.
“The uniformity of brands has actu-
ally become a negative,” said Bjorn Han-
son, an industry consultant. “More and
more consumers are looking for some-
thing that reflects local tastes and cul-
tures.”
All the same, he said, hotel companies
can have only a limited number of a par-
ticular brand in a market. “If there are
20 of a brand in a market, it becomes dif-

ficult to attract developers,” he said.
“The benefit is perceived to be diluted if
the brand expands beyond certain num-
bers.”
Or to put it another way, a hotel man-
agement company with a branded prop-
erty on one street corner would typically
be contractually prohibited from letting
a competitor open another hotel of the
same brand on the opposite corner, said
Michael Terry, associate instructor at
the University of Central Florida’s
Rosen College of Hospitality Manage-
ment. Starting a new brand is a way
around that. “What I can do is put a
brand that’s not the same but similar”
on that corner, he said.
Another factor driving the brand
arms race is the ubiquity of digital book-
ing platforms like Hotels.com and Expe-
dia.com. Hotel companies with more
brands and bigger room portfolios can
negotiate more favorable terms with the
online travel agencies. And by offering
travelers a plethora of options — from
highway budget hotel to luxurious re-
sort — under one umbrella, hotel com-
panies increase the odds that a guest
will book within the hotel’s own booking
ecosystem rather than through a com-
mission-earning third party.
“There’s really not much incentive for
a brand owner to phase out a brand,”
said Chekitan Dev, professor of market-
ing and branding at the School of Hotel
Administration at Cornell University. “It
benefits a brand owner to create addi-
tional brands.”
The numbers tell the story. In Decem-

ber 2007, there were slightly over 140 ho-
tel chains with more than five properties
in the United States, according to the ho-
tel analytics firm STR. In June of this
year, there were about 180.
“It’s kind of a reflection of what’s go-
ing on everywhere else,” said Bobby
Bowers, senior vice president of opera-
tions at STR. “There’s so much to choose
from and so many flavors, you almost
have to launch brands.”
He added: “Companies kind of have
to do it even if they don’t want to. If they

don’t, competitors will eat into their
share.”
Financing for new hotels has also
been readily available, buoyed by low in-
terest rates and record travel numbers.
“Demand and occupancy levels are at
an all-time high,” said Michael Bellis-
ario, a vice president and senior re-
search analyst at Robert W. Baird &
Company. “Development capital is
widely available, so the brands are feed-
ing into that demand.”
Although costs for labor, building ma-

terials and land have all gone up, devel-
opers can “still get loans,” Mr. Bellisario
said. “You’re still seeing financing.
There are a lot of alternative lenders to-
day that didn’t exist last cycle.”
The question now is whether the hotel
companies have been too aggressive in
adding new properties.
Mr. Dev said that in the long term,
“brand survival rate in our business is
close to 50 percent.”
But unlike phasing out an obsolete
cellphone or discontinuing production
of an unpopular sneaker model, killing
off a hotel brand tends to be legally
fraught and logistically messy, Mr. Dev
said. “This has happened the last two
cycles. Lawsuits. Lots of lawsuits be-
tween brands and owners fighting it
out.”
The complex way hotels are built, fi-
nanced and managed means that the
stakes are relatively low for the big man-
agement brand whose name is on the
marquee. The bulk of the risk is shoul-
dered by the property developers and
owners, typically people or entities with
a variety of real estate investments.
In a recession, financially struggling
owners might sue to break their fran-
chise agreement or let the building slide
into disrepair. “Sometimes it’s kind of an
owner inviting the death upon them-
selves,” Mr. Dev said.
If a big hotel company wanted to dis-
continue a brand, it would face legal dis-
putes from property owners who had in-
vested — and probably borrowed — to
build a hotel in accordance with the

brand owner’s required specifications.
Tina Edmundson, Marriott’s global
brand officer, made much the same
point. “We have contracts and we have
owners and we have commitments,” she
said. “It’s not something we can take
lightly at all.”
Hyatt increased its brand total to 17
from 12 last year when it bought a small-
er rival. “We had a real decision to look
at,” said Heather Geisler, vice president
of global brands. “How do we think
about how we position those collection
brands relative to each other?” Ulti-
mately, she said, Hyatt decided to keep
all of its new and existing brands.
A similar dynamic — albeit on a much
greater scale — played out at Marriott,
which wound up with 30 total hotel
brands after acquiring Starwood in
2016, an increase from 19.
“We had brands that, yesterday, they
were competing with each other, and to-
day they’re part of the same family,” Ms.
Edmundson said. Although analysts
had speculated that Marriott might
phase out or combine a few brands ei-
ther as part of the merger process or
more gradually, Ms. Edmundson said
the company was committed to keeping
all of them.
“We were able to push these brands
apart and continue to provide varied ex-
periences,” she said.
Avoiding overlap between brands is a
particular concern for owners, she said.
“We have a lot of governance in place to
make sure that we’re being very fair and
transparent to our owners.”

With brand stacked on brand, hotels look precarious


The view from the San Francisco Marriott Marquis. In 2007, there were about 140 hotel
chains with more than five properties in the United States. Today there are 180.

JIM WILSON/THE NEW YORK TIMES

BY MARTHA C. WHITE

RELEASED


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ally become a negative,” said Bjorn Han-

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ally become a negative,” said Bjorn Han-
son, an industry consultant. “More and

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son, an industry consultant. “More and
more consumers are looking for some-

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thing that reflects local tastes and cul-

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All the same, he said, hotel companies

TELEGRAM:


All the same, he said, hotel companies
can have only a limited number of a par-

TELEGRAM:


can have only a limited number of a par-
ticular brand in a market. “If there are

TELEGRAM:


ticular brand in a market. “If there are
20 of a brand in a market, it becomes dif-
TELEGRAM:

20 of a brand in a market, it becomes dif-

t.me/whatsnws


ter sameness that was once the indus-

t.me/whatsnws


ter sameness that was once the indus-

“The uniformity of brands has actu-

t.me/whatsnws


“The uniformity of brands has actu-
ally become a negative,” said Bjorn Han-

t.me/whatsnws


ally become a negative,” said Bjorn Han-
son, an industry consultant. “More and

t.me/whatsnws


son, an industry consultant. “More and
more consumers are looking for some-

t.me/whatsnws


more consumers are looking for some-
thing that reflects local tastes and cul-
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thing that reflects local tastes and cul-
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