health and total wellbeing of every
child in our care. Our transformation
had to deliver on that promise. I am
pleased to say that the team has
achieved this and the benefits of our
transformation are already measurable,
and frankly impressive. Our people,
programs and partnerships were all
key to that.”
As Oac’s transformation unfolded,
existing and new technology vendor
relationships had to scale-up, and fast.
For example, to ensure a robust ap-
proach to transformation execution
and assurance, Oac engaged Quay
Consulting to provide project and
change management support. “Quay
has in many ways been the ‘first
amongst equals’ vendor relationship,”
says Luiskandl. “The way they engaged
with us proved successful.”
Internal business improvements
gained through transformation are
only one side of the coin, and Oac has
seized the opportunity to implement
measures that improve the experience
of children and their families. According
to Kathryn Hutchins, Oac’s Customer
GM: “An important part of Oac’s trans-
formation was to upgrade our ERP306306
AUGUST 2019AUGUST 2019ONLY ABOUT CHILDREN ONLY ABOUT CHILDREN