Gigabit Magazine – August 2019

(Wang) #1
EXECUTIVE PROFILE
Andy Luiskandl, Chief Information Officer
Andy Luiskandl has served in CIO roles at several sector-leading
Australian commercial and social enterprises that are providing
services and care to the community: The Smith Family (a well-
known Australian children’s charity), InvoCare (an ASX 200-listed
company that services families to celebrate and memorialise
lives), Primary Health Network (a government-funded
local health reform enterprise) and Only About Children.
His area of expertise is to power the transformation and
growth of enterprises with technology. Prior, he worked
in the fast-moving consumer goods industry
spearheading digital and e-commerce at Coca-Cola and
Dairy Farmers (the latter award-winning). Andy also
founded and run an award-winning Cloud software
business that serviced larger enterprises incl. Unisys,
Campbell Arnott’s and the International Union
for the Conservation of Nature.

system, QikKids. Whilst the platform
didn’t change too much, without down-
playing the complexity transitioning
a heavily-customised and internally-
hosted ERP system to a more vanilla
Cloud one, we used the opportunity
to roll-out new family apps to improve
the customer experience, namely Enrol,
Family Lounge and Storypark.” With
Enrol, the process to enrol a child at
an Oac campus is facilitated digitally,


streamlining the process. With Family
Lounge, parents can easily book chil-
dren in for unscheduled care. “Families
are able to book what we call ‘casual
days’,” Kathryn explains. “For example,
as a parent you may need to enrol
your child for an extra day. With Family
Lounge, if a place is available you can
book it digitally using the app. And with
Storypark, our educators can engage
in two-way communications with

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