Gigabit Magazine – August 2019

(Wang) #1
alesforce is one of the top CRM
providers in the industry. What do you
think makes Salesforce unique in the
market? What gives it a competitive edge?
Salesforce pioneered the idea of CRM software
in the cloud, creating a whole new economy,
which has changed the way companies across
multiple industries do business. Today, we are
focused on enabling companies of every size
and industry to take advantage of powerful
technologies—cloud, mobile, social, the internet
of things, and now artificial intelligence—to
connect to their customers in a whole new way.
The Salesforce Customer Success Platform
includes industry-leading services spanning
sales, service, marketing, commerce, and
across every customer touchpoint. This year,
Salesforce will power more than two trillion
B2B and B2C transactions for more than
150,000 companies.
The real secret to our success is our culture –
Salesforce was founded on a core set of values:
trust, customer success, innovation, and equality.
These values are integral to every aspect of our
business, from our customers’ experience to the
experiences of our employees. 
Salesforce was started with a vision to be a
different kind of company. Our founders made

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CRM

AUGUST 2019
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