Bodyshop – August 2019

24 BODYSHOP AUGUST 2019

Following rapid growth in recent years, Fylde Coast

Accident Repair Centre in Blackpool has just moved to a

£2m purpose-built facility. The family-owned business

was started by Dave Hyland back in 1982 and has been

operating in the Blackpool area ever since. Dave felt it

was important to look ahead and secure the future of

the company by making the right investments for the

next generation.

Understanding the automotive industry’s push toward

hybrid and electric vehicles, Dave and son Dane knew

this needed to be a core capability of their new premises.

They sought to streamline their workshop processes,

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retention, the Hylands also sought to accommodate

their large workforce at the new facility - aiming to

attract talent from across the region.

The site features three electric vehicle charge points

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electric vehicles, while many of the technicians have

undertaken training to safely work on them.

Training and continuous improvement were a paramount

consideration to the Fylde Coast team, with the new

facility boasting a training room. The new site also

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a welcoming reception designed to provide customers

with a continuation of the dealership experience.

The Hyland’s turned to LKQ Coatings and Workshop

Solutions to help develop a state-of-the-art repair

centre. With a blank canvas and Dave’s blessing, the two

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The initial concepts they provided were invaluable to

Dave as he sought out investment for the new facility.

LKQ Coatings helps

establish advanced

repair centre

‘The team from LKQ Coatings provided us with vital

guidance from the very beginning,’ explained Dave

Hyland, founder and manager, Fylde Coast ARC.

‘I trusted them completely and accepted many of

their suggestions and ideas. Our monthly output has

increased by 54% and we are still working to identify

opportunities for further optimisation. The result has

surpassed all expectations and has set us up for success

in the years to come.’

LKQ Coatings worked with the Hylands to perfect

the processes, products, reporting and training

for the business’ new era. Central to this was the

standardisation of the workshop’s procedures and the

implementation of a KPI portal to evaluate costs and

maintain margins. The transformation also included the

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‘From the beginning, I could see that the Fylde Coast

team were committed to creating something special,’

explained Andy Smith, managing director, LKQ Coatings.

‘Dave was open to a complete overhaul of their

processes and they are now in an excellent position

going forward. There is a great deal that LKQ Coatings

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Workshop Solutions was also involved from the

beginning, helping to design the layout of the workshop

and the adjoining facilities. From the carpark to the

orientation of the spray booths, the team at Workshop

Solutions were able to provide crucial guidance.

With the team settling into the new premises, Dane is

excited by the potential of what they have created. As

the future leader of the business, it was essential to the

Hylands that Dane’s vision and ambition were at the core

of the new facility.

Fylde Coast ARC

has launched a

new multi-million-

pound facility with

a focus on hybrid

and EV.

BODYSHOPREPORT

Fylde Coast Accident Repair
Centre’s HR director, Linda
HylandÐJC̃Ð?LBÐUMPIQFMNÐ
manager, Dane Hyland
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