Business Chief USA – August 2019

on its own private cloud, in which it

has invested massively, and it has

deep experience and scale in digital

banking.” The transition from the

current Jack Henry banking system

will take place in July 2019.

Loan servicing is the ongoing

relationship between lender and client,

and this relationship will be trusted to

Sagent LoanServ, another partner with

its own private cloud. Moving infra-

structure from the data center into the

cloud, whether private or public, has

been an ongoing goal of the IT team,

and has largely been achieved, with

Blend hosted on AWS as well as both

contenders for the LOS. “By the end of

2020, we are going to be sitting in a

very unique place. We are a mortgage

company that became a bank – and

that is exciting enough in itself – but by

then we will have all of our core

technology running our operations in

our business wholly on the cloud, on

some of the largest fintech platforms.”

Such partners were selected because

they are highly future-oriented

organizations that look at themselves

primarily as technology companies.

This, says Harpe, drives their behavior

and decision making.

—

Stephen Harpe,

CIO, Gateway First Bank

“ Everything we’re

doing is geared

around the customer

experience and we

remove as much

friction from that

process as we can”

186

AUGUST 2019

GATEWAY FIRST BANK