Page 70 ADVERTISEMENT FEATURE^ Daily Mail, Saturday, August 17, 2019
W
HEN planning a holiday,
it’s so important to have
the right travel insurance
in place — just in case
you run into a tricky situation and
need medical help abroad.
Knowing that your insurer will be with
you all the way provides a vital safety
net, enabling you to relax and enjoy
your well-deserved holiday.
Take Denise and her husband
Michael, who could have faced having
to sell their house after a holiday in the
Canary Islands went wrong.
Instead, following a painful injury,
being with a good insurer meant
they were able to get home quickly
by air ambulance for urgent medical
treatment and didn’t have to pay huge
medical bills at a hospital on the island.
The couple, from Plymouth, are
frequent visitors to Fuerteventura and
had never claimed on travel insurance
before, so were wondering if they
really needed it. But last year, as they
were walking along a favourite beach,
Denise tripped and fell on to rocks.
‘I knew instantly that I had fractured my
hip,’ she says. A Spanish couple helped
Michael call an ambulance, which took
them to the capital, Puerto del Rosario.
Denise says: ‘At the hospital I was
told I needed a hip replacement and
that they would have to send to Gran
Canaria for the prosthetic, which wouldtailored to your individual needs
and can cover a wide range of
pre-existing conditions such as
asthma, high blood pressure,
diabetes and much more.
The company’s Worth Doing
Right ethos is based around the
importance it places on doing
travel insurance the right way to
protect you properly.
What’s more, there is no upper
age limit on policies, as the
company doesn’t believe that age
should be a barrier to travel.
It has won a string of prestigious
awards, including Best Travel
Insurance Provider for the third
consecutive year at the 2018STAYSURE is the market
leader for over-50s
travel insurance, and
specialises in covering
pre-existing medical
conditions. It offers
policies which areFirst-class travel cover
that frees the over-50s
‘Brilliant’ insurer saved us
British Travel Awards — and Most
Trusted Travel Insurance Provider
for the second consecutive year
at the 2018 Moneywise Customer
Service Awards.
Staysure has more than 50,000
five-star reviews on Trustpilot
— more than any other travel
insurance provider. And its
policies are rated five-star by
independent industry experts
Defaqto. No wonder more than
six million customers have
entrusted the safety and
protection of their holidays to
Staysure. When you book a visit
abroad it’s vital to know that,
should the unexpected happen,
you have first-class cover to see
you through.
For a quick and simple quote
online go to staysure.co.uk, or
call Staysure free on 0800 088
4825 to speak to a UK-based
travel insurance expert.take a week. I just thought, I need to
be at home to have the operation
done somewhere where they under-
stand about my COPD and risk of
neutropenia. I was totally afraid.’
Michael adds: ‘It was an awful time,
it really was.’
But everything changed when they
got in touch with their travel insurers,
over-50s specialists Staysure, which
rallied a medical team and transport to
get the couple back to the UK for the
urgent treatment Denise needed.
She says: ‘They were fabulous and
just seemed to lift every worry off our
shoulders. They quickly got a plane
sorted out, with two pilots, a doctor
and a nurse, and we were on our way
home. We were then met by an ambu-lance, again with a doctor and nurse.
The service was first class, it really
was. I had the operation done and was
out of hospital within six days. Now,
six months on, I’m fine.’
She adds: ‘The peace of mind you
get from Staysure’s cover and service
is brilliant.
‘After this, we would never even think
of going on holiday without proper
medical cover. I believe we would
have had to sell the house if I hadn’t
taken out travel insurance.
‘Staysure offers more than peace
of mind — it offers a personal touch.
They were with me every step of the
way. I couldn’t have asked for better.’
Watch Denise and Michael’s story at
staysure.co.uk.Back on her feet: Denise, with Michael. Right: Inside the rescue planeDenise is flown
home fast by
rescue plane
after breaking
her hip in fall