VCV’s Townsville branch, there has been
little call for it, bar the 20,000km service and
a minor issue with the air-conditioner fan
that was quickly fixed.
VCV
At the Quon’s handover, VCV Townsville
branch manager Ross Gordon told us he
was looking forward to showing the Laws
what back-up his organisation would be able
to provide.
At that stage, driver trainer Pat Ryan was
not in the picture but Gordon counts him as a
valuable impetus to the Laws’ understanding
of the greater insight telematics gives them
and the possibilities they might gain from a
better understanding of its attributes.
“We’ve been working with them to improve
fuel economy,” he says.
“We’ve seen some good gains there and
they’re quite happy with that.”
Gordon puts it down to the combination of
driver training and telematics giving them
a clearer idea of what’s happening with the
truck and how it was being handled.
“From what we’ve heard from them, they’re
quite happy with the truck,” he says.
“ They are looking to purchase the truck at
the end of the demonstration program, so
that’s a good indication.”
Gordon feels that much of value
proposition for the likes of UD can
sometimes be hidden by the hardware’s
image.
“I think the brand doing something like this
is a fantastic opportunity for someone who’s
not been involved with it before to get an
insight into what we can offer,” he says.
He nominates information on what the
trucks capabilities are, how best to use
the telematics system and how to use
the features of the truck to get the best
out of the vehicle as the most important
training attributes.GETTING TO KNOW YOU
VCV’s handover and delivery manager for UD
is Pat Ryan. For the purposes of the year-long
exercise, Ryan was on hand when the Laws
took full custody of the Quon, to give them a
run-down of its attributes.
He has been with the Laws’ companies
twice and, when Deals on Wheels called, had
one more appointment, in July, before the
end of the year.
The second time around, in May, included
bringing then-new Townsville manager Wes
Smith up to speed on the full capabilities of
the vehicle.
“I help people understand their trucks
better, I deal a lot with the bigger fleets to
help them get the most out of their trucks –
if they’ve got any issues or question,” Ryan
says of his general role.(lefttoright)
LanceLaw;RexRoss- UDTruckssales
manager;JohnLaw;
TonyLe-Galloudec–
UDTrucksareasales
representative
New DEALS
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