LIFT YOUR SELF-ESTEEM
The Hawkesbury’s premier non-surgical cosmetic clinic.
DERMAL FILLERS | ANTI WRINKLE INJECTIONS | BELKYRA
Please feel free to reach out and contact us about any questions you may have.
Shop 1, 34-36 Macquarie Street, Windsor, NSW 2756
Clinic Open: Tuesday to Saturday
m 0414 777 721 eCLINIC DEÚNEBYJILLCOMwWWWDEÚNEBYJILLCOMBlue Mountains Life magazine asks award
winning injector Jill Mclver the secret to her
successful non-surgical cosmetic clinic in the
Hawkesbury.Q
Your skills are quite unique, how did you
become involved in the industry?A
It was approaching my 30th Birthday and
I had been thinking for a long time about
having anti-wrinkle injections, I eventually
decided to go for it. I booked in at a clinic in
Bondi, when I arrived, I was met by the loveliest
Nurse who was administrating my treatment.
Being a Nurse my self I was very interested
in the procedure and how everything worked.
I mentioned to the Nurse I would like to get
into the industry and left it at that. A couple of
months later while I was at work at a Private
hospital, the Nurse from the Bondi clinic called
me. She said she has just received a call from
a company that wanted her to get on board,
but the opportunity was just not right for her.
But she mentioned to them that that she had
met me and referred me for the role. The rest
is history, the directors and company were
awesome. They trained me to the highest
possible level, it was the perfect company for
my entry into the industry.Q
How did you come to open your own
clinic in Windsor?A
After many years working in the industry,
I had always had a dream of working for
myself. In 2016, I won injector of the year for the
leading clinic I was working for out of over 100
experienced injectors.
This gave me the confidence to go it alone
and Define by Jill was born! I spent many months
researching where I would open my first clinic,
I wanted to be part of a community. Having
worked in and around the lower Blue Mountains
area for the past 8 years, I knew I wanted my
business to be in a community rather then and
an Urban centre. Something was drawing me
to the country charm of Windsor. I don’t know
what it was, maybe because I’m originally from
England? I spent a couple of days driving around
the area to get a feel of what it was like. The
community and speaking to the locals drew me in
more and more. I came across a vacant business
space on Macquarie Street and after talking to
other business owners in the complex who were
also so warm and welcoming. I instantly knew this
was where I was going to open Define by Jill. It
was definitely the right decision.Q
What do you love about the community
you work in?A
The loyalty and support of the locals as
well as the support of other business in
the area has been phenomenal, you would only
get this in a place like Windsor! Locals likesupporting their local businesses.... it’s a true-
blue Aussie thing!Q
In your business, you must form strong
relationships and build trust with your
clients?A
Absolutely, it’s about being true to your
values; Trust, Passion, Pride and Honesty. I
have many long-standing customer’s that have
become friends over the past 10 years, this is
our face after all, it’s a trust thing.Q
It must be rewarding to have so many
satisfied customers?A
It blows me away every day to see what
people say about me! It just shows when
you feel good on the outside you feel good on
the inside! I feel humbled!Q
Do you get satisfaction about assisting
your loyal customers with their
appearance and self-esteem?A
Absolutely, the most satisfying part of
my job is when clients return. The return
rate for clients is 90 per cent. When a client
rebooks they tell me about how great they feel
within themselves and a less tired version of
themselves, this is a very rewarding part of my
job as I feel I am helping others, its not all about
looking good on the outside its also about how
we feel on the inside.A PASSION FOR HELPING OTHERS IS WHAT DRIVES JILL MCIVER.