Inc. Magazine – September 2019

(Nancy Kaufman) #1

I was selling shea butter to my class-


mates. I would get supplies from


my mother for my personal use. My


ambition was to go back to Liberia


and become a citrus farmer. People


were starving there, but it’s such a


lush, lush agricultural haven. You’d


have these orange trees and you’d


have these mango trees, but they


would just spoil. There was no can-


nery. There was no juicing market.


That problem remains with devel-


opment in Africa, all of the resourc-


es that are extracted out, as opposed


to developed in. You could say I


eventually did become a, maybe not


a farmer, but more of a harvester. I


never got to the citrus farming idea,


because I got here in ’87, and then


the internal conflicts in Liberia


really started to escalate.


So you became a refugee


entrepreneur.


By 1989, the conflict was basically


full-blown, so there was no going


back. That’s when I started to sell


more, just as a means to buy food,
because there was no money coming

from home.


What made you focus on


shea butter?


There are things that Liberians have


been using in their communities for
centuries. To protect themselves

from the sun, to survive, to eat, to


live. And they were never quite
developed commercially. So shea

butter is something that has been


used in our culture for centuries, all
over Africa, for very specific pur-

poses that people have been trying to


solve for in the West. So you start to
educate people on the benefits of it.

It was also around that time that


the mindset or the consciousness
of consumers started to shift, and

they started to question what they


were putting on or in their bodies,


where it was coming from. Was it
ethically sourced? Was it exploiting

people?


And then your mother moved to


the U.S. to join the business?


She actually didn’t move—she came


to my graduation, on the last flight
that left Monrovia before the rebels

invaded the capital city. She left


with two suitcases, and by the time
she landed in New York, her home

had been bombed.


So Liberia’s implosion impelled


Sundial to become a real company


rather than a college survival gig.
We started making different prepa-

rations, whether it was soap or


incense or just the shea butter by


the pound or by the ounce, and
selling them in Harlem on 125th

Street and Fifth Avenue. I set up a


table and started selling. There were
12 of us in a Queens apartment, and

we were all just like, things will


calm down back home and we can
return. It’ll be another week, maybe

another two weeks. Nobody expected


it to last almost 20 years.


But lots of guys are on 125th


Street selling stuff on card tables.
At what point did you break out?

There are a lot of guys on 125th


Street with card tables. There are


very few guys on 125th Street with a
Babson education. One of the things

that I learned: There’s always an


opportunity in a disorganized mar-
ket for the guy who can organize it.

So we started to deliver. Back then,


it was beepers. They’d beep us, give
us an order, and then we’d deliver.

That’s how we started our distribu-


tion business. We had a Toyota
Prius; we loaded up all our stuff and

we started delivering to the vendors,


and then we started supplying for
flea markets and county fairs. Then

we started in health food stores, and


started to think about going retail.


What made you think you could


make that transition?


Being on the street allowed me to
very quickly understand that our

customer wasn’t being serviced in


Funding the Future
Dennis started a
$100 million fund
to invest in businesses
run by black women.
Free download pdf