28 CARE HOME PROFESSIONAL | August 2019OUT & ABOUT RESIDENTIAL & HOME CARE SHOWWE LOOK AT SOME OF THE HIGHLIGHTS OF THIS YEAR’S RESIDENTIAL &
HOME CARE SHOW AT EXCEL LONDON.A NEW WHITE PAPER AIMS TO ASSIST
CARE HOME PROVIDERS WITH THEIR
TRANSITION TO DIGITAL CARE SYSTEMS.OUT & ABOUT
T
he ‘Guidance and Best Practice for Adoption of
Electronic Care Management Systems’ paper
has been launched by not for profit community interest
company, CASPA (The Care Software Providers Association),
which was founded by everyLIFE Technologies, Nourish
Care and Person Centred Software in March 2019.
Nuno Almeida, CEO of Nourish Care, told CHP: “There is
understandable nervousness about adopting electronic care
planning and recording – but the risks of not adopting digital
will soon become
unmanageable;
this White Paper
summarises the
experience of over
2,500 care providers,
providing guidance
on what works and
how to reap the
benefits of digital in
the context of any
care team.”
CASPA founding director, Robin Wells of Person Centred
Software, told CHP the White Paper would be the first of a
number of resources the association will be promoting on
behalf of its members to assist providers with the transition
to digital care systems.
Fellow founding Board member, Robin Batchelor, of
everyLIFE Technologies, said the White Paper was a “further
step towards assisting care providers to realise the benefits
from the latest digital technologies”.
CASPA membership is open to all care software providers.
For more information, visit: http://www.caspa.care. To find out more
about the White Paper, go to: http://caspa.care/resources/WHITE PAPER OFFERS GUIDANCE ON
ADOPTING ELECTRONIC CARE SYSTEMS
T
he CEO of Nightingale Hammerson, which runs
the ‘outstanding’ rated Nightingale House in
Clapham, spoke on the second day of the Residential & Home
Care Show at ExCeL London.
“Having the right staff is absolutely at the heart of
everything we do,” Helen said.
“You have to get on top of your staffing and have lots of
leaders in your organisation.”
Getting staffing right also included moving on people who
are not interested in living your home’s culture and values,
Helen added.
“We put our values at
the top of what we do,”
she said.
“Our staff feel that our
values and behaviours
are really embedded.”
Helen stressed the
importance of values
based recruitment and
asking values based questions during interviews.
In terms of boosting recruitment, Nightingale Hammerson
has added a specialist nursing role with a slightly higher
salary. Helen also noted that offering incentives for employee
referrals was important.
Nightingale holds a monthly careers fair which has been
very successful and has also recruited nurses from Greece.
Helen said it was important to manage risk and not avoid it
and to trust and empower staff to make decisions.
“We like innovation and to try new things,” Helen said.
The operator was the first to launch an onsite
intergenerational nursery which has been running
successfully for 18 months.NIGHTINGALE HAMMERSON CEO HELEN
SIMMONS SHARES HER TIPS ON HOW TO
PROVIDE OUTSTANDING CARE.NIGHTINGALE HAMMERSON CEO HELEN
SIMMONS OFFERS OUTSTANDING TIPS
Nuno AlmeidaHelen Simmons