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THE ROLE OF PATIENT VALUE AND PATIENT-CENTRED
CARE IN HEALTH SYSTEMS
ABOUT THIS REPORT
Creating healthy partnerships: The role of patient value and patient-centred care in health systems is a
report written by The Economist Intelligence Unit, and sponsored by UCB, a global biopharmaceutical
company. The content of this report is solely the responsibility of The Economist Intelligence Unit and
the views expressed are not necessarily those of UCB.It explores the key factors that nine high- and middle-income countries should consider to better
integrate patient-centred care, an evolving and challenging concept for burdened healthcare systems
that have been traditionally paternalistic and provider focused. The nine countries analysed are Brazil,
China, France, Germany, Italy, Japan, Spain, the UK and the US. The report is based on several strands
of research, as follows:It introduces the Patient-Centred Care Scorecard (“the scorecard”), which looks at the state of the
transition toward patient-centred care in the nine countries. Created by EIU Healthcare, the scorecard
combines findings around 26 separate data points to provide a comprehensive overview of how well
these countries are doing in the key areas of this challenge.It also draws on a survey undertaken by The Economist Intelligence Unit of 45 patient groups and other
relevant actors across the nine countries and five disease areas: epilepsy, HIV/AIDS, mental health,
osteoporosis and psoriasis.In doing these elements of the research and throughout the project, The Economist Intelligence Unit
has benefitted from the input of an advisory board of experts from patient groups, think-tanks and
academia, which convened in London on May 17th 2018. Their advice has shaped the priorities of the
study, as well as the content of the scorecard and survey.In addition to these advisers, we conducted 13 interviews with patient group leaders, clinicians,
academics, healthcare payers, and those with policy experience to obtain an in-depth view of the
issues involved.Finally, supporting the research, and feeding into this publication, has been substantial desk research,
including a wide-ranging literature review by EIU Healthcare in preparation for the advisory board
meeting and further detailed study of specific topics that the scorecard and survey raised.Our thanks are due to the following for their time and insight (listed alphabetically):Advisory board members
Jessica Beagley, policy research manager, NCD Alliance, UK
Nicola Bedlington, secretary-general, European Patients Forum, Belgium
Marc Boutin, CEO, National Health Council, US