THE ROLE OF PATIENT VALUE AND PATIENT-CENTRED
CARE IN HEALTH SYSTEMS Angela Coulter, senior research scientist, Nuffield Department of Population Health, University of
Oxford, UK
Chris Graham, CEO, Picker Institute Europe, UK (also participated in the interview programme)
Karin Jay, senior director of international business development, Planetree, US
Šarūnas Narbutas, president, Lithuanian Cancer Patient Coalition, Lithuania
Interviewees
Alan Balch, CEO, National Patient Advocate Foundation, US
Roy Beveridge, chief medical officer, Humana, US
Isabella Erb-Herrmann, Bevollmächtigte des Vorstandes, AOK Hessen, Germany
Gordon Liu, director, China centre for health economic research, Peking University National School
of Development, China
Mark McClellan, Margolis professor of business, medicine and health policy, Duke University, US
William McColl, vice-president for policy and advocacy, AIDS United, US
James Morrow, general practitioner and CEO, Granta Medical Practices, UK
Axel Mühlbacher, professor of health economics and healthcare management, Institut
Gesundheitsökonomie und Medizinmanagement, Hochschule Neubrandenburg, Germany
Yukiko Nishimura, president and founder, Advocacy Service for Rare and Intractable Diseases’ multi-
Stakeholders, Japan
Eleanor Perfetto, senior vice-president strategic initiatives, National Health Council, US
Kawaldip Sehmi, CEO, International Alliance of Patients’ Organisations, UK
Francesca Sofia, chief scientific officer, Federazione Italiana Epilessie, Italy
The report was written by Paul Kielstra and edited by Elizabeth Sukkar of The Economist Intelligence
Unit. The development of the scorecard and survey was led by Anelia Boshnakova, Alan Lovell, Anisiah
Shazlin and Samyukta Balsubramani of the EIU Healthcare team.
February 2019