Business Spotlight – Nr.6 2019

BUSINESS SKILLS 6/2019 Business Spotlight 41

of our own role. It may be that deciding

to support others would deliver a higher

value, for example if their roles are po-

sitioned closer to satisfying customers’

needs and winning new business (sales),

or securing underlying profitability (pro-

curement and finance) or the company’s

long-term survival (research and devel-

opment).

The typical way organizations are

constructed in silos — with poor cross-

functional cooperation and people incen-

tivized to take decisions according to the

logic of their own roles — can be phenom-

enally ineffective. Working against such

structures for the benefit of the organiza-

tion as a whole is an important leadership

decision for everyone.

Ask yourself: What decision-making

logic do I normally use at work? Do I de-

cide to “just do my job” or is my decision-

making based on the interests of the or-

ganization as a whole? Have I ever dis-

cussed my decision-making logic with

colleagues?

incentivize sb. to do sth.

[ɪnˈsentɪvaɪz]

, jmdm. einen Anreiz

bieten, etw. zu tun

procurement

[prəˈkjʊəmənt]

, Beschaffung

silo [ˈsaɪləU]

, hier: eigenständige

Einheit

KEY TIPS!

*

Discuss with your team and

colleagues the decision-making

process in your organization.

*

Think about the basis of the

decisions that you make at work.

What data do you use and how

reliable is it?

*^

Think about the role that

emotions and cognitive bias play

in the decisions that you take.

What can you do to understand

these better?

cognitive bias

[)kQgnEtIv (baIEs]

, kognitive Verzerrung

Caption

caption

caption

WE CHOOSE

BOTH TO DO

SOMETHING

AND NOT TO DO

SOMETHING AT

THE SAME TIME

Illustrationen: Yann Bastard

Setting priorities:

facts or feelings?