Hotelier Middle East – August 2019

CONTENTS

4 HOTELIER MIDDLE EAST | August 2019 | Volume 18 Issue 08

MEDIA

Published by and © 2019 ITP MEDIA GROUP FZ-LLC.

06 BULLETIN
IHG to expand in Saudi with ‘world’s largest’ Voco in
Makkah; Accor’s Raffl es hotel to debut in Bahrain.

02 CONCIERGE MASTERMIND
Abey Sam, chief concierge, JW Mariott Marquis and
national president, Les Clefs d’Or on concierge challenges.

19 HOTELIER MIDDLE EAST AWARDS
We reveal the panel of judges ahead of The Hotelier
Middle East Awards taking place this September.

18 MARKET UPDATE
An in-depth analysis of Bahrain’s steadily growing
hospitality sector.

24 FOH
Birles Bizhkenov, front offi ce manager, Rixos the Palm, on
his career path.

25 BOH
Lito Dalangin, cluster chief engineer at Hyatt Place Dubai Al
Rigga, Baniyas Square and Wasl District talks about his role.

30 COVER STORY
The newly opened Waldorf Astoria DIFC is the brand’s fi rst
city hotel in the UAE. We speak to the executive team.

43 FIVE MINUTES WITH...
We talk to skin care expert Nellie Habibi about the growing
demand for organic products.

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EDITORIAL

Editor Claudia de Brito

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ADVERTISING

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Tel:+971 4 444 3402 email: [email protected]

ITP LIVE

General Manager Ahmad Bashour

Tel:+971 4 444 3549 email: [email protected]

STUDIO

Assistant Designer Syed Ahmed

PHOTOGRAPHY

Senior Photographers Rajesh Raghav, Efraim Evidor, Adel Rashid

Staff Photographers Aasiya Jagadeesh, Ajith Narendra, Fritz John Asuro, Yuliya Petrovich,

Jessica Samson

PRODUCTION & DISTRIBUTION

Group Production & Distribution Director Kyle Smith

Production Manager Basel Al Kassem

Production Coordinator Mahendra Pawar

Senior Image Editor Emmalyn Robles

CIRCULATION

Head of Circulation, Vaneesa D’Souza

Circulation Executive Loreta Regencia

MARKETING

Director of Awards and Marketing Daniel Fewtrell

Events Manager, Business Events Teri Dunstan

ITP GROUP

CEO Ali Akawi

CFO Toby Jay Spencer-Davies

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SPECIAL REPORT

WHAT THE SPA AND WELLNESS

INDUSTRY BRINGS TO HOSPITALITY

BUYER’S GUIDE

SUPPLIER NEWS AND PRODUCT LAUNCHES

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