DESIGNHOTELIER MIDDLE EAST | August 2019 | Volume 18 Issue 08 47
RETAIL
All brands featured are aligned
with The Spa’s philosophy. All
products are cruelty free, use natural
ingredients and have a strong
sustainable concept. In addition, the
retail area stocks signature products
that are available across all Mandarin
Oriental properties. These refl ect
the facility’s oriental heritage based
around the fi ve Chinese elements.
Some of the brands include Subtle
Energies from Australia, an
aromatherapy Ayurveda range,
LING New York used in advanced
facial treatments and Hammamii,
a local brand based in Dubai used in
The Spa’s hammam treatments.
According to Codner, price points
refl ect the products that they have
sourced that are not mass produced.
Instead most of the ingredients used
are carefully sourced, handpicked
and hand blended in traditional ways
that keep the authenticity and the
strong ethos that Mandarin Oriental
has made its trademark.
When asked about The Spa’s
approach to home care, Codner
said: “We listen to what our guests
needs are, we are very ethical in
our approach to recommending
homecare to our guests. We believe
in our products and their effi cacy,
if you don’t believe in what you’re
recommending to your guests or
giving them what they don’t need,
then you are failing at what you are
trying to achieve.”
All products are cruelty free, use
natural ingredients and have a
strong sustainable concept.The retail area stocks signature
products that are available across
all Mandarin Oriental properties.The venue’s oriental con-
cept is based around the
five Chinese elements.