haveledtofallingprices,enhancedthevalueanduseof
productandservices,spedupthedevelopmentofnew
products,easedentrybarriersandintensifiedcompetition.
Thedigitaleconomyhastransformedthetraditional
competitivespaceforSMEsandcallsfornewbusiness
models.Thedigitaleconomyrevolvesaroundinnovativeand
oftenunorthodoxcollaborations,wherenumerouslarge,
smallandmicro-businessescometogetherforthedurationof
asingleproject,thendisbandandformnewpartnershipsfor
thenextproject.Morewidely,therehasbeenanexplosionof
changeandinnovationthatpresentachallengetothe
traditionalconceptualisationsanddevelopmentofbusiness
models.Thedigitaleconomypresentsimportant
opportunitiesforSMEs,whichhavetheflexibilitytotake
advantageofnoveltechnologies.Therearealsochallenges,as
thenewbusinessmodelsrequiredtosuccessfullyimplement
theinnovationsarenotalwaysobvious.Thediversity,
fluidity,interconnectednessandpotentialrangeofnovelnew
combinations,forwhichtheremaybecurrentlyno
precedents,presentsachallengeforresearchers,educators
andpolicymakers.Theyneedtonotonlyknow,butexplain,
andanticipate,whatisgoingon,sothatappropriate
developmentandsupportmechanismscanbeputinplace.
SowhatshouldmanagersofentrepreneurialSMEsdoto
getaheadandstayaheadinthefast-changingdigital
economy?
The diversity, fluidity,
interconnectedness and
potentialrangeof novel
new combinations, for
which there maybe
currently no precedents,
presentsa challenge for
researchers, educators
andpolicymakers.
TakeanAnticipatoryView:Inregardtobusinessmodel
development,takeananticipatoryviewandkeepbusiness
modelsasfluidaspossibleforaslongaspossible.Keep
strategicoptionsopenwhilestillmovingforwardina
businesscontextthatwaschangingveryrapidly.
Fosteraculturewhereexperimentationisencouraged:
Someexperiments,suchasprototypesordemonstratorsare
obviousexpressionsofpotentialideasthatarethentestedfor
furtherdevelopment.However,small-scaleexperiments–
mentalmodels,stimulatedbyconversationswithnewand
differentcommunitiesofpractice,bothinsideandoutsidethe
firmcanbeproductive.Forexample,attendingtradeshows
outsidethesector‘norms’canleadtonewthinking,or
‘sidewaysinnovation’thatmaypersistoverthelongterm.
StrongVisionfortheBusiness:Developandpromotea
strongvisionofwhatthebusiness‘is’andwhatitmight
become.Itisimportanttoreflectontheidentityofthefirm
whenmakingstrategicdecisions.
OrganizeforFlexibilityandAgility:Ontheonehand,the
DigitalEconomymovesquickly,whichischallenging.Onthe
otherhand,theentrybarrierstoexperimentingwithdigital
innovations,particularlyontheinternetarequitelow.
HorizonSensing:Improveskillsofforesightand‘horizon
sensing’andknowingwhentoengageandtakenewideas
forward.Whenarethecriticalpointsforassessingwhethera
newideabecomespartofthefirm–ornot?Suchskillscanbe
honedtocarefullyreflectonthepossiblenewbusiness
modelsinthefirm.
DR.LORRAINEWARRENHAS 20 YEARS EXPERIENCE WORKING IN A
TECHNOLOGY/INNOVATION/MANAGEMENT ENVIRONMENT, IN UK
EDUCATIONAL INSTITUTIONS (RESEARCH/TEACHING/CONSULTANCY)
July 2019 | 17