BeanScene – August 2019

44 beanscenemag.com.au

DESIGN FEATURE

ClickPOS has launched a new tablet application designed to

simplify café operations and put valuable information in the hands

of those who need it.

I

t’s been said that knowledge is

power, and in the world of point

of sale (POS) software, a new iOS

application from ClickPOS offers

just that. The ClickPOS app acts

as a gateway to connect a café’s stored

information to a centralised database,

where product information, sales, and

purchases are accessible at baristas’ and

café owners’ fingertips.

Ozkan Sahin, ClickPOS Managing

Director, says the app can operate in

any service business, including cafés,

restaurants, mobile food service, and

takeaway outlets.

“The food and beverage industry’s

success relies on streamlining its business

process resulting in better customer

service. The ClickPOS app simplifies the

order taking process by displaying user-

defined options on the screen to create

order dockets and receipts, capturing

customers’ details, and identifying

delivery options,” Ozkan says.

The ClickPOS app, available through

the App Store, is suitable for iPads – with

Android compatibility coming soon – and

makes it simpler for business owners to

update, navigate, and communicate with

staff. Once installed, the app will also sync

to a café’s eftpos.

“Mobile ordering permits users to carry

the iPad to a customer’s table to take orders

and process payments. Bills can also be

processed at the table via mobile eftpos

which can also be integrated to the iPad,

avoiding having the customer walk to a

single counter,” Ozkan says.

He adds that cafés using an outdated

cash register or bulkier PC-based system

will benefit from an iPad application

that’s user friendly, easily updated,

and hosted on the cloud, meaning the

database is always backed up and can be

accessed anywhere.

“Baristas work in a small

environment. The iPad conserves space,

doesn’t have routers and cables running

underneath the table, and makes it easier

for baristas to move behind the register

or make orders,” Ozkan says.

“iPads have the best resolution and

sensitive touchscreen on the market, topped

with the most stable operating system. It’s

also easier to service or maintain and can

be updated like a normal app.”

Because the ClickPOS app is cloud-

based, it provides a cafe with multiple user

access points to reach a wider audience

Once installed, the app produces

a catalogue including multiple variant

options, offering a selection of products to

choose from.

“When downloaded, it’s a blank

database. Users can quickly build their

menu and have the option of taking

a photo of each product to use as the

thumbnail, allowing any new staff to

rapidly recognise the entire catalogue,”

Ozkan says.

“The product catalogue is categorised

to make the screen look seamless and less

cluttered. Customer options such as the

size of the coffee, condiments, and milk

can be built as variant buttons to avoid

any typing, making the order taking

process simple.”

He adds that when a new employee

starts, they should be able to use the screen

without any training.

“The screens have a simple flow,

with step-by-step instructions and large

images. The POS system guides the

employee through the order-taking

process, even prompting questions for

payment,” Ozkan says.

The app can also print order dockets

to different locations within the café,

eliminating the risk of lost receipts.

“Regardless of the size of the

establishment, the ClickPOS app

can be scalable from being a small

to large operation. Those options are

readily available to set up once they’ve

downloaded the app,” Ozkan says.

“We chose to launch our new ClickPOS

app for the coffee industry as Australia is

booming with cafés. We can proudly say

that the development, support, and hosting

of the system is all local in Australia and

has been for the past 20 years.”

For more information, visit

http://www.clickpos.com, call +613 9092 5300

or email [email protected].

Streamlining service

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44 beanscenemag.com.au

DESIGN FEATURE

ClickPOS has launched a new tablet application designed to

simplify café operations and putvaluable information in the hands

of those who need it.

I

t’sbeensaidthatknowledgeis
power,andin theworldof point
of sale(POS)software,a newiOS
applicationfromClickPOSoffers
justthat.TheClickPOSappacts
asa gatewayto connecta café’sstored
informationto a centraliseddatabase,
whereproductinformation,sales,and
purchasesareaccessibleat baristas’and
caféowners’fingertips.
OzkanSahin,ClickPOSManaging
Director,saystheappcanoperatein
anyservicebusiness,includingcafés,
restaurants,mobilefoodservice,and
takeawayoutlets.
“Thefoodandbeverageindustry’s
successreliesonstreamliningitsbusiness
processresultingin bettercustomer
service.TheClickPOSappsimplifiesthe
ordertakingprocessbydisplayinguser-
definedoptionsonthescreento create
orderdocketsandreceipts,capturing
customers’details,andidentifying
deliveryoptions,”Ozkansays.
TheClickPOSapp,availablethrough
theAppStore,is suitableforiPads– with
Androidcompatibilitycomingsoon– and
makesit simplerforbusinessownersto
update,navigate,andcommunicatewith
staff.Onceinstalled,theappwillalsosync
to a café’seftpos.
“Mobileorderingpermitsusersto carry
theiPadto a customer’stableto takeorders
andprocesspayments.Billscanalsobe
processedat thetableviamobileeftpos
whichcanalsobeintegratedto theiPad,
avoidinghavingthecustomerwalkto a
singlecounter,”Ozkansays.
Headdsthatcafésusinganoutdated
cashregisterorbulkierPC-basedsystem
willbenefitfromaniPadapplication
that’suserfriendly,easilyupdated,
andhostedonthecloud,meaningthe
databaseis alwaysbackedupandcanbe
accessedanywhere.
“Baristasworkin a small
environment.TheiPadconservesspace,
doesn’thaveroutersandcablesrunning
underneaththetable,andmakesit easier

forbaristasto movebehindtheregister

ormakeorders,”Ozkansays.

“iPadshavethebestresolutionand

sensitivetouchscreenonthemarket,topped

withthemoststableoperatingsystem.It’s

alsoeasierto serviceormaintainandcan

beupdatedlikea normalapp.”

BecausetheClickPOSappis cloud-

based,it providesa cafewithmultipleuser

accesspointsto reacha wideraudience

Onceinstalled,theappproduces

a catalogueincludingmultiplevariant

options,offeringa selectionof productsto

choosefrom.

“Whendownloaded,it’sa blank

database.Userscanquicklybuildtheir

menuandhavetheoptionof taking

a photoof eachproductto useasthe

thumbnail,allowinganynewstaffto

rapidlyrecognisetheentirecatalogue,”

Ozkansays.

“Theproductcatalogueis categorised

to makethescreenlookseamlessandless

cluttered.Customeroptionssuchasthe

sizeof thecoffee,condiments,andmilk

canbebuiltasvariantbuttonsto avoid

anytyping,makingtheordertaking

processsimple.”

Headdsthatwhena newemployee

starts,theyshouldbeableto usethescreen

withoutanytraining.

“Thescreenshavea simpleflow,

withstep-by-stepinstructionsandlarge

images.ThePOSsystemguidesthe

employeethroughtheorder-taking

process,evenpromptingquestionsfor

payment,”Ozkansays.

Theappcanalsoprintorderdockets

to differentlocationswithinthecafé,

eliminatingtheriskof lostreceipts.

“Regardlessof thesizeof the

establishment,theClickPOSapp

canbescalablefrombeinga small

to largeoperation.Thoseoptionsare

readilyavailableto setuponcethey’ve

downloadedtheapp,”Ozkansays.

“Wechoseto launchournewClickPOS

appforthecoffeeindustryasAustraliais

boomingwithcafés.Wecanproudlysay

thatthedevelopment,support,andhosting

of thesystemis alllocalin Australiaand

hasbeenforthepast 20 years.”

For more information, visit

http://www.clickpos.com, call +613 9092 5300

or email [email protected].

Streamlining service

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