44 The European Business Review July - August 2019
If you look back a
few years, it took you
several days until you
legitimised yourself with
an offline procedure.
Now it can be done
in real-time. We are
pushing hard here to
drive this progression
forward and to become
even faster.%HLQJWKHOHDGLQJSURYLGHURI 9HULÀFDWLRQ
as-a-Service solutions to differentindustries,
,'QRZ KDV SOD\HG D VLJQLÀFDQW UROH LQ
GLVUXSWLQJWHFKQRORJ\ZLWKWKHXVHRI $UWLÀFLDO
Intelligence.Canyoutellusmoreabouthow
youusetheAItechnologyinyourservices,
particularly how it works with IDnow
VideoIdentandIDnowAutoIdent?
AI is used in allof ourproductsto enable
RQOLQH LGHQWLW\ YHULÀFDWLRQZLWK WKH KLJKHVW VHFX-
ritystandards.WeuseAIthroughouttheprocess
LQFOXGLQJ WKH YHULÀFDWLRQ RI ,' GRFXPHQW
extractionof ID data aswell asbiometric and
livenesscheckoftheindividual.ThePSD2requires thebankingindustry
to invest in technology that would meet its
stringentrequirementsonsecurityandseam-
less consumer experience, and IDnow has
becomea trustedproviderbylarge, interna-
tionalbanksof theseservices.Canyoushare
withusthekeyanduniquefeaturesofIDnow’s
platforms that set you apart from other
9HULÀFDWLRQDVD6HUYLFHSURYLGHUV"
IDnow provides a highly developed AI-based
technology. It is very important for us to put as
PXFKHIIRUWDVSRVVLEOHLQWRWUDLQLQJDQGUHÀQLQJ
the technology and creating an outstanding AI
product, which gets better every day.
We have been working on this technology for
several years now. Our AI has been trained to such
levels of perfection, that it is even able to check the
security features, like holograms, in real time.And we go one step further: We combine
the advantages of AI-based technology with the
human factor – our specially trained agents. They
improve the system by an important component:
intuition and knowledge of human nature. This
is what we call the hybrid model. In our experi-
ence, this leads to results that cannot be matched
in quality by having a system that relies purely on
technology or purely on human agents.
2XU FOLHQWV UHFHLYH DOO RI WKHVH EHQHÀWV
bundled into a single platform, built for the
enterprise. They integrate the IDnow API
RQFHDQGDUHDOOVHWIRUVHFXUHLGHQWLW\YHULÀFD-
tion throughout several jurisdictions, use cases
and regulations. The IDnow platform is able
to handle both the current and future require-
ments of our clients out-of-the-box.What new products or features does
IDnow intend to introduce in the market
underyourleadership?
7KHVSHHGRIWKHLGHQWLÀFDWLRQSURFHVVZLOO
continue to be an important topic for us in the
near future. If you look back a few years, it took
you several days until you legitimised yourself
ZLWKDQRIÁLQHSURFHGXUH1RZLWFDQEHGRQHLQ
real-time. We are pushing hard here to drive this
progression forward and to become even faster.
Another important topic is security: The
need for a safe platform and a safe product
grow steadily. Internet fraud is on its way to
become one of the biggest crime issues in
the world and it costs companies tremendousInterview