The European Business Review - July-August 2019

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http://www.europeanbusinessreview.com 63

delays or cancellations) and travel to and
from the airport, these new mobile hotel
rooms can be operated as a door-to-door
rentalcarandhotelroominone,providing
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ness travel within a 4- to 10-hour driving
distance,ortravelsrequiringmultiplestops,
theautonomousmobilehotelroomswillbe
a muchmoreconvenientoptionwithlower
costandbetterconnectivity.Therefore,the
airline industry should provide answers to
thefollowingfundamentalquestions:“Why

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and “Will self-driving technology disrupt
the entire business of domestic airlines?”


  • Hospitality
    Conventional hotel operators will face
    competitive challenges from autonomous
    hotel rooms equipped with a transportation
    function. Unlike the past, when accessibility
    to mass transportation or city centres was
    important, hotels in highly congested areas
    will lose their attractiveness.
    At the same time, the hospitality industry
    can identify opportunities because it can
    expand its traditional scope of hospitality to
    include transportation and mobility. Large
    hotel chains can redesign some of their
    spaces to become “stations” for customers
    travelling with autonomous vehicle while
    they are in transit. Hotels in static locations
    can provide parent units into which mobile
    hotel units can dock, to form an inte-
    grated unit, for better comfort and access
    to upscale hotel facilities. These stations
    would give travellers access to food and
    beverages, a spa, a pool, a gym and meeting
    rooms, along with housekeeping services
    and maintenance of the mobile hotel units,
    just like any conventional hotel could offer.
    The boundaries of hospitality will become
    less clear as Transpitality becomes a new
    form of business.


AbouttheAuthors
Steve Lee is the Founder and Design
Principal at Aprilli Design Studio, a
Toronto-based design consulting
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UCLA and California Polytechnic State
University and has received his master’s degree
from YaleSchoolofArchitecture.
Won-Yong Oh is Lee Professor of
Strategy at the Lee Business School,
University of Nevada, Las Vegas in
theUSA.
Irene Yi is an Assistant Professor of
Finance at the Rotman School of
Management, University of Toronto.

The hospitality industry can identify


opportunities because it can expand its


traditional scope of hospitality to include


transportation and mobility.


Photo Above: Autonomous
Travel Suite Drones
Photo Below: Autonomous
Travel Suite Podium

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