MAJOR VENDORS, PROJECTS
Infrasoft Technologies (for CBS) in capex
mode, Sarvatra Technologies (for switch)
in opex mode and Vortex Engineering
(for ATMs) in capex mode are the 3 major
technology vendors of the bank. The bank
has recently migrated to the NFS platform
and has been issuing RuPay cards. It has
also initiated a major project to computerize
operations of the 798 PACS in the state. In
addition, it brought 9 DCCBs on to the NFS
platform and delivered 8.5 million RuPay
KCC cards through the DCCBs in 2017-18.
It was second in the country in the number
of RuPay platinum cards issued. The bank
has also conducted more than 50 Go Digital
camps in all the DCCBs.
Says Muralidhar: “We deployed 1000
micro-ATMs in the DCCB branches and
PACS. Some 80% of the PACS have been
digitized and have been brought on to the CBS
platform and with the due cooperation from
the state government, system audit in the new
environment has also been conducted.”
STAFF IT TRAINING
The bank has been adhering to the dictum
‘More the computer literacy, more is the
capability of the bank to flourish’. Says
Muralidhar: “Computer literacy among
our staff members is on par with the current
needs of the banking industry. The average
age of our bank employee being in the early
30s and this helps us to ensure that all our
staff members are quite adept in handling
the computer-based banking applications.”
On the training front, the bank
has a dedicated training institute at
Rajendranagar which hosts several training
programs to meet most of the needs of the
bank’s employees. Apart from this, the bank
also nominates its employees for various
training programs at premier institutes
like BIRD and at the training institutions
of the RBI.
Besides, the IT vendors too provide
training to the staff so that employees are
acquainted with the technicalities of various
software and hardware applications. “Our
IT team comprises 10members, who are
well-versed with the CBS applications
and capable enough to handle the issues
related to the applications and products,”
says Muralidhar.
MODERNIZATION PLANS
As the banking industry is undergoing
a radical transformation in terms of
operations and use of technology in the
operations, TSCAB feels it should not
be left behind and would need to retail
the dynamism to stay ahead in a highly
competitive market. With this in mind,
Muralidhar enlists the various measures
the bank would adopt: “We are planning
to introduce new digital technology
products that are available in the market for
improving our business in a phased manner
while taking measures for retaining our
existing business. We are planning to
implement the Bharat Bill Payment System
(BBPS), in the current financial year. For
the launch of this digital initiative, we are in
talks with Yes Bank. We are also planning
to introduce Aadhar Enabled Payment
System and eKYC services this financial
year. Currently testing is under process.”
The bank is shortly migrating to the
Public Financial Management System
(PFMS) platform. Using the system,
it will credit all the incentives of the
government schemes to the accounts of the
beneficiaries directly through DBT. These
schemes include government pensions,
student scholarships, various central
government welfare schemes, housing
schemes, subsidies, etc. The ministry ofrural development has directed NPCI to
use repayment module of PFMS platform
while remitting the charges and incentives
to different entities after the same is
settled by the implementing agencies. The
testing of the platform has been completed
and the bank already live on PFMS,
says Muralidhar.
The bank is also proposing to be a
direct member of the NFS instead of a sub-
member of the IDBI Bank. EMV testing is
in the final stage. Once testing is completed,
the bank will be live on NFS switch as a
direct member, says Muralidhar.
[email protected]TSCAB’s ATM at a Metro station in HyderabadSummary: Trust is
above security and
digital currency is the
safest.Immediate Payments seek
DemocratizationPhil Heasley
President & Global
CEO, ACI