Gadgets Philippines – July 2019

66 JULY 2019 http://www.gadgetsmagazine.com.ph

ENTERPRISE

Lenovo talks digital transformation success

for public, private orgs

With digital transformation a priority for both

public and private organizations to improve

operations, leading technology company Lenovo

is urging leaders to focus on the three core aspects

of workspace, work culture, and workforce for a

smooth and hassle-free transition.

According to an IDC study commissioned by

Lenovo, despite the increasing rate of digital

transformation, 60% of organizations in the Asia-

Pacific are still struggling to achieve enterprise-

wide transformation because of multi-faceted

challenges such as data security, privacy, and

identity.

Lenovo is a leading tech provider in the consumer,

commercial, and enterprise markets.

On the local level, these issues came into light once

again at the recent 2019 OpenGov Asia Forum

where Michael Ngan, country general manager,

Lenovo Philippines, was tapped as a roundtable

moderator. During the discussion, representatives

of various government agencies shared that their

current problems with digital transformation

come from the lack of key resources such as skilled

workers and infrastructure. Moreover, they also

cited having no clear goals and a culture not open

to innovation as other main hurdles.

Holistic approach

To achieve and sustain the high quality of public

service that is expected of them, Ngan advised

the agencies to take a holistic approach to

digital transformation.

“In order to fully reap the benefits of digital

transformation, organizations should put efforts

on turning workplaces into collaborative,

rather than task-based, work environments,”

Ngan said. “This enables easy adaptation of

future operating models, as well as improves

productivity and employee experience.”

One recommendation that Ngan shared to

bolster the workforce is to set up co-working

spaces, a fast-growing trend driven by

competitive pressures to innovate and attract

and retain the top talent, which is comprised of

millennials and digital natives.

IDC also predicted that by 2024, 50 percent

of repeatable tasks will be automated while

20 percent of workers doing highly brain-

powered tasks will have AI-infused software

or other related connected technology as a

“coworker.” Lenovo thus advises organizations

to start laying the groundwork for developing

a cohesive existence of their human employees

and digital workers, i.e., Artificial Intelligence.

Agile technology

Furthermore, as having a “workculture” averse

to innovation is detrimental to the life of an

organization, Lenovo suggests that agencies

turn it around by empowering employees with

the right skills and technologies that facilitate

collaboration and supports an innovation

culture, not just internally but also with others

by considering the broader ecosystem and

potential partners.

“It is critical now to empower employees,

especially in the public sector, with the

right set of agile tools, technologies, and an

enabling environment that fosters a digital-

first approach. This further bolsters both

productivity and engagement levels for better

outcomes,” explained Ngan.

An example of agile technology that Lenovo

recommends is personalized computing,

a setup that simplifies the financing,

deployment, management, and disposal

process of computing assets by grouping

them into a single, configurable solution.

This means that organizations can select the

appropriate hardware and software, giving the

workforce greater device choice and removing

compatibility issues.

Used effectively, an enhanced digital

workspace, workculture, and workforce

can help public bodies become intelligent

enterprises that can automate processes and

even anticipate the needs of the public.

Michael Ngan (rightmost), country general manager, Lenovo Philippines, with 2019 OpenGov Asia Forum delegates.