Ben Dickson
E
YHU\GD\)DFHERRN¶VDUWL¿FLDOLQWHOOLJHQFH
DOJRULWKPVWDFNOHWKHHQRUPRXVWDVNRI
¿QGLQJDQGUHPRYLQJPLOOLRQVRISRVWV
FRQWDLQLQJVSDPKDWHVSHHFKQXGLW\YLROHQFH
DQGWHUURULVWSURSDJDQGD$QGWKRXJKWKH
FRPSDQ\KDVDFFHVVWRVRPHRIWKHZRUOG¶VPRVW
FRYHWHGWDOHQWDQGWHFKQRORJ\LWVWUXJJOHVWR¿QG
DQGUHPRYHWR[LFFRQWHQWIDVWHQRXJK
,Q0DUFKDVKRRWHULQ1HZ=HDODQGOLYH
VWUHDPHGWKHEUXWDONLOOLQJRISHRSOHRQ
)DFHERRN%XWWKHVRFLDOPHGLDJLDQW¶VDOJRULWKPV
IDLOHGWRGHWHFWWKHJUXHVRPHYLGHR,WWRRN
)DFHERRNDQKRXUWRWDNHWKHYLGHRGRZQDQG
HYHQWKHQWKHFRPSDQ\ZDVKDUGSUHVVHGWRGHDO
ZLWKXVHUVZKRUHSRVWHGLW
)DFHERRNUHFHQWO\SXEOLVKHG¿JXUHVRQKRZRIWHQ
LWV$,DOJRULWKPVVXFFHVVIXOO\¿QGSUREOHPDWLF
FRQWHQW7KRXJKWKHUHSRUWVKRZVWKHFRPSDQ\
KDVPDGHWUHPHQGRXVDGYDQFHVLQLWV\HDUVORQJ
H̆RUWWRDXWRPDWHFRQWHQWPRGHUDWLRQLWDOVR
KLJKOLJKWVFRQWHPSRUDU\$,¶VIUHTXHQWIDLOXUHWR
XQGHUVWDQGFRQWH[W
NOT ENOUGH DATA
$UWL¿FLDOQHXUDOQHWZRUNVDQGGHHSOHDUQLQJ
WHFKQRORJLHVFDWHJRULHVDWWKHEOHHGLQJHGJHRI
DUWL¿FLDOLQWHOOLJHQFHKDYHKHOSHGDXWRPDWHWDVNV
Why AI Is Terrible at
Content Moderation
Ben Dickson is a
software engineer
who writes about
disruptive tech
trends, including
artificial intelligence,
VR and AR, the IoT,
and blockchain. Ben
also runs the blog
Tech Talks.
COMMENTARY