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percent of those who initially reported not having enough info to make a
treatment decision reported at the end of the sim that they now do. And for the
second question, there was a 38 percent increase in women who said that they
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Goldman said.
Virtual avatars such as Linda are ideal for patients who want to explore
treatment options on their own time or without the pressure of discussing their
diagnosis with a doctor or healthcare provider. For healthcare professionals
who do need to engage patients, Kognito’s simulation and role-playing exercises
can improve their skills and ensure they are interacting with patients in a
knowledgeable and empathic manner.
BETTER TRAINING THROUGH SIMULATED CONVERSATIONS
Healthcare professionals speaking to patients about sensitive medical situations
have to be knowledgeable and reassuring; they also have to be able to
communicate properly and clearly. “As with many sensitive interactions, how
someone says something is just as important as what they are saying,”
Goldman said. “Gestures, non-verbal cues, and mannerisms all weigh heavily in
these interactions.”