Ratings Get Packing These brand ratings of carry-on and checked luggage
are based on a survey of more than 38,000 CR members.
HOW WE SURVEY: The ratings are based
on our Fall 2018 survey, in which 12,626
CR members responded to satisfaction
questions on carry-on suitcases and
25,551 responded to satisfaction
questions on checked suitcases. The
Overall satisfaction score represents
overall satisfaction with the suitcase
and is not exclusively determined by the
other factors under the reader survey
results. An Overall satisfaction score
of 100 would mean all respondents
were completely satisfied; 80, that
respondents were very satisfied, and
60, that respondents were somewhat
satisfied, on average. The color tiers aredetermined by the overall distribution of
scores for each category. Differences
of fewer than 4 points aren’t meaningful
for carry-ons; differences of fewer than
5 points aren’t meaningful for checked
suitcases. Each rating category under
Reader Survey Results reflects average
scores on a scale from completelydissatisfied to completely satisfied.
Ratings are based on CR members,
who may not be representative of
the general U.S. population. A dash “-”
indicates we lacked sufficient data.10 20 30 40 50
WORSE BETTERBrand Reader Survey ResultsOveral
l^satisfactio
n^score
Easeo
f^carryingW
heel
abili
tyEaseo
f^packin
gDurabilityStowabili
tyCARRY-ON
Briggs & Riley (^925050500550)
Away (^915050500550)
Eagle Creek^915040500550
Ebags^914040500550
Hartmann (^894040500540)
Tumi (^894040500550)
L.L.Bean (^894040400540)
Travelpro (^884040400450)
Eddie Bauer^884030400440
IT Luggage (^885040400340)
Rick Steves (^874040400450)
Victorinox (^874040400440)
Heys (^874040400440)
Ricardo Beverly Hills^864040400440
Samsonite^864040400440
London Fog (^854040400440)
Delsey (^854040400440)
Swiss Gear (^854040400440)
Skyway (^844040400440)
Atlantic^843030400440
American Tourister^844030400440
CHECKED
Briggs & Riley 91 50 50 50 05 NA
Rimowa^9050505005 NA
Eagle Creek^8940505005 NA
L.L.Bean 88 40 40 40 05 NA
Travelpro 87 40 40 40 04 NA
Brand Reader Survey Results
Ov
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CHECKED Continued
Hartmann 86 40 40 50 50 NA
Tumi 86 40 50 40 50 NA
Ebags 86 40 50 40 40 NA
Victorinox 85 40 40 40 40 NA
Eddie Bauer^8540404040 NA
Lands’ End 85 —— 40 40 NA
Traveler’s Choice 85 40 50 40 40 NA
Skyway 84 40 40 40 40 NA
Pathfinder 84 30 40 40 40 NA
Samsonite 84 40 40 40 40 NA
Swiss Gear^8340404040 NA
Delsey 83 40 40 40 40 NA
Kenneth Cole 83 40 40 40 40 NA
IT Luggage 83 40 40 40 30 NA
Ricardo Beverly Hills 83 40 40 40 40 NA
Heys^8340504040 NA
High Sierra^8340404040 NA
London Fog 83 40 40 40 40 NA
Jaguar 82 40 30 40 40 NA
American Tourister 81 30 40 40 40 NA
Olympia 81 40 30 40 40 NA
Atlantic 80 30 30 40 40 NA
Dockers 80 30 30 40 30 NA
Chaps^8030404030 NA
Nautica 79 30 40 40 30 NA
Protocol 79 30 30 40 30 NA
Air Canada 77 30 30 30 30 NA
50 CR.ORG FEBRUARY 2020