NEWS
Apple has launched the Smart Battery Case
Replacement Programme for iPhone XS, XS Max and XR,
which covers all cases made through October of 2019.
That’s basically every model ever produced, since the
case only launched on 13 January 2019.
There are two issues that Apple has identified:
- The battery case will not charge or charges
intermittently when plugged into power.
- The battery case does not charge the iPhone or
charges it intermittently.
Since the case is only a year old, most of the models
in circulation will still be under warranty, but this
programme extends the warranty for an extra year. Even
if your case is working fine now, if it stops working in
a few months, you’ll still be covered. Apple says it will
evaluate each Smart Battery Case to verify that they are
eligible once they are brought in for service. You can
get your Smart Battery Case replaced at a local Apple
Store, or an authorized service provider. All models and
colours of the case are included in the programme.
NEWS
ApplehaslaunchedtheSmartBatteryCase
ReplacementProgrammeforiPhoneXS,XSMaxandXR,
whichcoversallcasesmadethroughOctoberof2019.
That’sbasicallyeverymodeleverproduced,sincethe
caseonlylaunchedon 13 January2019.
TherearetwoissuesthatApplehasidentified:
- Thebatterycasewillnotchargeorcharges
intermittentlywhenpluggedintopower.
- ThebatterycasedoesnotchargetheiPhoneor
chargesitintermittently.
Sincethecaseisonlyayearold,mostofthemodels
incirculationwillstillbeunderwarranty,butthis
programmeextendsthewarrantyforanextrayear.Even
ifyourcaseisworkingfinenow,ifitstopsworkingin
afewmonths,you’llstillbecovered.Applesaysitwill
evaluateeachSmartBatteryCasetoverifythattheyare
eligibleoncetheyarebroughtinforservice.Youcan
getyourSmartBatteryCasereplacedatalocalApple
Store,oranauthorizedserviceprovider.Allmodelsand
coloursofthecaseareincludedinthe programme.
